AI Product Owner (Lead)
Shape the Future of AI at ING
Artificial Intelligence is transforming the way businesses operate. As our AI Product Owner (Lead), you will define and drive the AI strategy that helps Wholesale Banking deliver smarter, more efficient and more valuable experiences.
Role Summary
Lead the strategy, governance and delivery of AI and Generative AI initiatives across the organization. Lead AI Analysts and Copilot Studio Developers while ensuring business value, compliance and responsible AI practices.
About the Team
We partner with business leaders and technology teams to identify opportunities and deliver scalable AI solutions that improve productivity and decision-making.
Required Skills & Experience
• 7+ years in AI, automation or digital transformation
• Banking, shared services or BPO experience preferred
• Expertise in GenAI, LLMs, prompt engineering and AI governance
• Experience with Microsoft Copilot ecosystem
• Strong stakeholder and people leadership skills
What You Will Do
• Define and execute AI and GenAI roadmap
• Lead end-to-end AI delivery
• Oversee use case prioritization
• Drive AI governance and compliance
• Measure benefits realization
• Lead AI adoption and training programs
What We Offer
Opportunity to shape enterprise AI strategy, work with innovative teams, influence senior stakeholders and drive meaningful business transformation.
How to Apply
Apply through the ING Careers site and submit your application in Workday.
Equal Opportunity
Don't meet every qualification? We encourage you to apply anyway. Great potential does not always fit neatly into a checklist.
Job Application Safety Reminder
Apply only through official ING platforms and Workday. Communications will come from @ing.com and/or @myworkday.com. ING will never request payments or banking information.
About ING
With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us and help shape the future.
Skills Required
- 7+ years in AI, automation or digital transformation
- Banking, shared services or BPO experience
- Expertise in Generative AI, LLMs, prompt engineering and AI governance
- Experience with Microsoft Copilot ecosystem
- Strong stakeholder and people leadership skills
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
