Unlock your potential in a role that keeps a product team aligned, organized, and moving forward. You will support day-to-day execution for an enterprise application by coordinating intake, documentation, ceremonies, and stakeholder communication. You will bring structure to delivery by tracking risks, dependencies, and milestones and escalating blockers when needed. You will help standardize routines and templates to improve consistency and team efficiency.
Job summary:
As a Product Associate in an Agile product team, you support the Product Owner with day-to-day management of an enterprise application by coordinating work intake, documentation, and delivery tracking. You maintain product materials, track actions and dependencies, and help keep timelines on course across business and technology stakeholders. You support Agile execution and Jira administration by maintaining backlogs, ensuring stories are complete, and monitoring sprint progress. You capture decisions and follow-ups from recurring meetings and produce leadership-ready updates to keep stakeholders aligned.
Job responsibilities:
- Serve as the operational coordinator for the product team
- Maintain product documentation and keep information current
- Track action items, deliverables, risks, and dependencies
- Monitor timelines and drive follow-ups on outstanding work
- Administer Jira backlogs by ensuring issues are properly documented, linked, and kept up to date
- Support Agile ceremonies, backlog grooming, sprint execution, and release planning routines
- Create and update Jira stories based on Product Owner guidance and team inputs
- Ensure stories include complete documentation and clear acceptance criteria before work begins
- Track sprint progress and highlight blockers, overdue items, and dependency risks
- Coordinate recurring product meetings and manage schedules and attendee communications
- Capture minutes, decisions, and action items and publish meeting notes and follow-ups
Required qualifications, capabilities, and skills:
- Bachelor’s degree or equivalent practical experience
- One year of experience supporting technology, product, project management, and/or business analysis teams
- Experience using Jira (or a comparable Agile work management tool) to manage backlogs, track work, and maintain issue quality
- Strong organizational skills and attention to detail, including managing multiple priorities and following through on deliverables
- Strong English written and verbal communication skills, including documenting work clearly and coordinating across stakeholders
- Proficiency with Microsoft Office, including Excel, PowerPoint, and Teams
- Ability to apply critical thinking to identify risks, dependencies, and blockers and drive timely follow-up
Preferred qualifications, capabilities, and skills:
- Experience working in an Agile/Scrum environment and supporting Agile ceremonies and execution routines
- Familiarity with Confluence or a similar documentation and knowledge management platform
- Basic understanding of the software development life cycle (SDLC)
- Experience supporting global and/or distributed teams across time zones
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree or equivalent practical experience
- One year of experience supporting technology, product, project management, and/or business analysis teams
- Experience using Jira or a comparable Agile work management tool to manage backlogs, track work, and maintain issue quality
- Strong organizational skills and attention to detail
- Strong English written and verbal communication skills
- Proficiency with Microsoft Office, including Excel, PowerPoint, and Teams
- Ability to identify risks, dependencies, and blockers and drive timely follow-up
- Experience working in an Agile or Scrum environment and supporting Agile ceremonies
- Familiarity with Confluence or a similar documentation and knowledge management platform
- Basic understanding of the software development life cycle
- Experience supporting global and/or distributed teams across time zones
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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