About Avaya
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.
Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create.
The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated, and different perspectives are embraced. Learn more at www.avaya.com .
ABOUT THE OPPORTUNITY
Avaya is a global leader in digital communications solutions, and we're on a mission to shape the future of work through innovation. We're seeking a visionary AI Product Marketing Leader to disrupt marketing and transform customer experiences through cutting-edge AI.
In this high-impact role, you will:
- Develop and execute an AI strategy to integrate generative AI and other AI technologies into our product marketing function
- Identify high-value use cases for AI tools like GPT-4 to revolutionize content development, personalization, and marketing processes
- Evangelize Avaya's industry-leading Contact Center AI portfolio, including Self-Service Virtual Agents and Agent Assist
- Collaborate cross-functionally to align AI messaging and GTM plans
- Be a passionate AI thought leader and company spokesperson at industry events
- Measure AI performance and continuously optimize for maximum ROI
- Guide upskilling and adoption of AI tools across the marketing org
ABOUT YOU
- 3-5 years in marketing, product or partnership roles
- 1+ years hands-on experience implementing generative AI and demonstrating business results
- Examples of leveraging tools like GPT-3/4, DALL-E, Midjourney, etc. for content generation, creative work, analysis or other marketing applications
- Deep passion for AI and eagerness to evangelize its potential to transform marketing
- Strategic mindset to identify and execute on high-value AI use cases
- Strong collaboration, communication and project management abilities
- Desire to foster an innovative, AI-forward culture
Preferred
- Experience pioneering other emerging technologies to transform business processes
- Existing relationships with AI technology partners
- Relevant certifications or advanced education in AI/ML
If you're an AI trailblazer ready to make your mark on the future of marketing, we want to hear from you! This is an opportunity to lead the disruption of marketing through bleeding-edge AI innovation.
COMPENSATION
The salary range for this position is from $107,400 to $145,000 + performance-related bonus + benefits.
The provided range reflects the anticipated salary spectrum for this role. Additionally, the role is qualified to receive an annual bonus in line with individual and organizational performance. The actual compensation package will be determined by the candidate's qualifications, skills, competencies, and location.
Experience
5 - 8 Years of Experience
Education
Bachelor degree or equivalent experience
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf). #LI-LD1
Nearest Major Market: Irving
Nearest Secondary Market: Dallas
What We Do
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya. We are shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter.
