AI Product Localisation Specialist - 8-month Contract

Job Description
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney, Australia but we engage our Contractors and Freelancers all over the world to help us meet our crazy big goals. As a Contractor or Freelancer at Canva, you can work fully remotely in the country outlined above, meaning you have ultimate flexibility. Wherever works for you, works for us.
What you'd be doing in this role
Every month, more than 100 million Canva users create a design in one of the 100 languages other than English that Canva supports. The localisation specialty is made up of three teams of linguists, project managers, and designers distributed throughout the company with a mission of celebrating the diversity of our growing base of global users and making their Canva experiences delightful.
This mission involves everything from developing a vision for the global user experience, through procuring translation services via agencies, to maintaining localisation infrastructure roadmaps. If you join us, you'll be involved in all stages of the development cycle in world-class product teams.
This role will focus on leveraging AI to drive efficiency in Canva localisation program, starting with a large-scale media localisation project involving dubbing and subtitling education and user onboarding content. You'll bring subject matter expertise and strong organisational skills to this project, collaborating with stakeholders from partner teams and delivering against challenging timelines.
At the moment, this role is focused on:

• Leading the localisation MVP for Canva's Design School, managing timelines, KPIs, agency partners and stakeholders.
• Applying your expertise in generative AI to improve the quality and speed of dubbing and subtitling, from tool selection through to deployment.
• Collaborating with language experts to safely roll out AI translation capabilities across multimedia formats.
• Supporting training data pipelines, evaluating AI outputs, and contributing to localisation tech strategy.
• Driving best practices and knowledge sharing across Canva's global teams through workshops and documentation.

You're probably a match if

• You have deep knowledge of localisation and AI frameworks like RAG, BLEU, COMET, and MQM.
• You're familiar with post-edited machine translation and know how to deploy localisation tools at scale.
• You've delivered complex programs involving multiple stakeholders and evolving priorities.
• You thrive in ambiguity and bring clarity through structured thinking, excellent documentation and communication.
• You understand the unique needs of LOTE (languages other than English) users, especially in a SaaS context.
• You're comfortable with tech (Atlassian tools, basic web development) and write a mean doc.
• Bonus: you speak multiple languages or have worked vendor-side in localisation!

About the team
The Localisation group is responsible for the localisation of Canva's product, marketing, and content as well as the tools, processes, and assets that make this mission possible. We sit within the Global Content and Discovery supergroup but we work closely with stakeholders across the whole organisation - from customer support and sales through to our AI features and the core editing product.
Localisation is made up of localisation specialists, designers, and language managers (native speaker language experts) who work across the business to achieve our mission of equipping all Canvanauts with the best practices, insights and processes they need to go global.
#LI-remote #LI-JRW
Other stuff to know
We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.
Please note that contractor-accreditation meetings are conducted virtually.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!
Check out lifeatcanva.com for more info.