AI Product & Experience Designer

Posted Yesterday
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Lagos, Lagos Island, Lagos, NGA
In-Office
Mid level
HR Tech • Professional Services • Consulting
The Role
Lead discovery and design sprints to surface user needs, map customer journeys, prototype and test experiences, and own the product backlog. Prioritise features for adoption and organisational change, and convert one-off accelerators into scalable, reusable AI products.
Summary Generated by Built In
summary:
This role is pivotal in transforming complex challenges into impactful, user-centered products that are not only technically sound but also widely adopted. The ideal candidate will lead design thinking and productisation efforts across key missions, ensuring solutions are well-scoped, intuitive, and designed for real-world impact. By driving discovery sprints, mapping customer journeys, and prototyping experiences, you’ll bridge the gap between insight and implementation. You’ll own the product backlog, apply rigorous prioritisation, and ensure every deliverable is built with adoption and change in mind—turning one-off initiatives into scalable, reusable products that deliver lasting value.

Responsibilities:
  • Facilitate discovery and design sprints to uncover user needs and validate solutions.
  • Map and refine customer journeys to identify pain points and opportunities.
  • Prototype and test user experiences to ensure usability and desirability.
  • Own and manage the product backlog with a focus on ruthless prioritisation.
  • Design solutions with adoption and organisational change in mind, not just feature delivery.
  • Transform ad-hoc accelerators into reusable, packaged products for broader impact.


Skills Required

  • Facilitate discovery and design sprints to uncover and validate user needs
  • Map and refine customer journeys to identify pain points and opportunities
  • Prototype and test user experiences to ensure usability and desirability
  • Own and manage the product backlog with strong prioritisation skills
  • Design solutions with adoption and organisational change in mind
  • Transform ad-hoc accelerators into reusable, packaged products
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The Company
750 Employees
Year Founded: 2009

What We Do

Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.

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