AI Engineer - Microsoft Power Platform

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Role Overview & Business Impact

As a Senior AI Engineer – Microsoft Power Platform, you will lead the design and delivery of enterprise-grade AI experiences embedded directly into Power Apps, Power Automate, Power BI, and Copilot Studio. You will accelerate business outcomes by integrating Azure AI and OpenAI capabilities into workflow automation, decision support, customer/member/patient experiences, and operational intelligence—while ensuring solutions meet strict security, compliance, governance, and scalability requirements.

You will partner closely with product, architecture, security, and business stakeholders to move AI from experimentation to production-ready, governed, and measurable solutions. This is a senior, hands-on role for someone who can both build and influence, shaping reusable patterns, platform standards, and best practices that enable safe AI adoption at scale.

Key Responsibilities

AI Integration & Solution Engineering

• Design, build, and deploy AI-powered solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) with Azure AI services and Azure OpenAI/OpenAI APIs
• Implement advanced AI patterns including retrieval-augmented generation (RAG), summarization, classification, entity extraction, conversational copilots, and document intelligence
• Develop reusable components such as connectors, APIs, templates, shared prompt libraries, and solution accelerators to enable consistent enterprise adoption

Automation & Intelligent Workflows

• Build and optimize intelligent workflows using Power Automate, including approvals, exception handling, and human-in-the-loop processing
• Integrate enterprise systems via standard and custom connectors, API Management, and secure REST APIs
• Implement monitoring, logging, and alerting for AI-enabled workflows to ensure operational reliability

Governance, Responsible AI, and Risk Management

• Define and enforce governance standards for AI usage within Power Platform, including environment strategy, DLP policies, connector controls, and access management
• Establish prompt governance practices such as versioning, review, safety controls, and lifecycle management
• Ensure alignment with Responsible AI principles, regulatory requirements, and organizational risk posture

Security, Privacy, and Compliance by Design

• Design solutions using secure engineering principles including identity management (Entra ID/Azure AD), RBAC, least privilege access, and secrets management
• Ensure data privacy, retention, and auditability across AI solutions, especially when handling sensitive or regulated data
• Partner with security and compliance teams to evaluate and remediate risks throughout the solution lifecycle

Scalability, Performance, and Enterprise ALM

• Implement enterprise application lifecycle management using solutions, CI/CD pipelines, automated testing, and controlled deployments
• Optimize AI usage for performance, scalability, and cost efficiency, including concurrency controls and usage monitoring
• Support multi-environment strategies (Dev/Test/Prod) and managed solutions for long-term maintainability

Stakeholder Partnership & Technical Leadership

• Translate business problems into technical designs and AI-enabled roadmaps with clear success metrics
• Provide architectural guidance, technical mentorship, code reviews, and best practices to development and maker communities
• Lead proof-of-concept initiatives and industrialize successful solutions for enterprise-wide adoption

Required Technical Skills & Experience

• 8+ years of experience in software engineering, platform engineering, or applied AI roles, with 3+ years delivering enterprise solutions on Microsoft Power Platform
• Strong hands-on experience with Power Apps (Canvas and/or Model-driven), Power Automate, Dataverse, and Copilot Studio
• Deep expertise integrating AI services, including Azure OpenAI/OpenAI APIs, prompt engineering, function calling, and safety controls
• Strong understanding of RAG architectures, embeddings, vector search concepts, and AI evaluation techniques
• Experience building and securing APIs and integrations using REST, OAuth2, Microsoft Graph, custom connectors, and Azure API Management
• Solid data engineering fundamentals, including working with Dataverse, SQL, SharePoint, data lakes, and enterprise data systems
• Proven experience with Entra ID/Azure AD, RBAC, data loss prevention policies, and enterprise security controls
• Proficiency in at least one general-purpose programming language such as C#, Python, or JavaScript/TypeScript
• Experience with CI/CD, automated testing, monitoring, and performance tuning

Preferred Qualifications

• Experience delivering AI solutions in regulated or highly governed industries such as healthcare, insurance, finance, or government
• Strong familiarity with the Microsoft 365 ecosystem, including SharePoint, Teams, Outlook, Microsoft Graph, Purview, and information protection
• Experience defining and operating Power Platform governance at scale, including Center of Excellence practices
• Working knowledge of Responsible AI frameworks, risk assessments, and red-teaming exercises
• Relevant Microsoft certifications in Power Platform, Azure, or AI are a plus

Soft Skills & Collaboration Expectations

• Excellent communication skills with the ability to explain complex AI concepts to both technical and non-technical audiences
• Strong stakeholder partnership skills, balancing innovation with compliance, security, and operational readiness
• Hands-on mindset with a focus on delivering production-ready outcomes, not just prototypes
• Collaborative leader who mentors peers, supports citizen developers, and raises overall engineering maturity
• Pragmatic, business-focused approach with an emphasis on measurable impact and user experience

What Success Looks Like

• AI-powered Power Platform solutions delivered to production with measurable business impact
• Reusable AI integration patterns adopted across teams
• Strong governance and security controls that enable safe, scalable innovation
• Reduced operational risk through automation, monitoring, and well-defined standards

Role Overview

We are seeking an AI Engineer with strong experience integrating AI and ML capabilities into the Microsoft Power Platform. This role focuses on building secure, scalable, and governed AI-powered solutions using Power Apps, Power Automate, Power BI, and Copilot Studio, leveraging Azure AI and OpenAI services.

You will help drive business transformation by embedding AI into workflows, decisioning, and user experiences while ensuring solutions meet enterprise standards for security, compliance, and scalability. The role requires a mix of hands-on engineering, architectural thinking, and cross‑team collaboration.

Key Responsibilities

• Design and deliver AI-enabled solutions using Power Platform integrated with Azure AI / OpenAI
• Build intelligent automations and copilots using Power Automate and Copilot Studio
• Implement AI patterns such as summarization, classification, document intelligence, and retrieval‑augmented generation (RAG)
• Integrate with enterprise systems using REST APIs, custom connectors, and API Management
• Apply governance standards including DLP policies, access management, prompt controls, and Responsible AI practices
• Ensure solutions are secure, compliant, performant, and scalable
• Follow enterprise ALM practices including solutions, CI/CD pipelines, and multi‑environment deployments
• Collaborate with product, architecture, security, and business stakeholders to deliver measurable outcomes
• Contribute to reusable patterns, standards, and technical documentation

Required Technical Skills

• Strong experience in software, platform, or AI engineering
• Hands-on experience with Power Apps, Power Automate, Dataverse, and Copilot Studio
• Proven experience integrating Azure OpenAI / OpenAI APIs and working with prompt engineering
• Familiarity with AI patterns such as embeddings, RAG, and model evaluation concepts
• Solid API and integration skills (REST, OAuth2, Microsoft Graph, custom connectors)
• Working knowledge of Azure security, Entra ID, RBAC, and DLP policies
• Proficiency in C#, Python, or JavaScript/TypeScript
• Experience with CI/CD, monitoring, and performance optimization

Preferred Qualifications

• Experience working in enterprise or regulated environments (e.g., healthcare, insurance, finance)
• Familiarity with the Microsoft 365 ecosystem (SharePoint, Teams, Outlook, Graph)
• Exposure to Power Platform governance or Center of Excellence practices
• Knowledge of Responsible AI, compliance, and data privacy considerations
• Microsoft Power Platform, Azure, or AI certifications

Soft Skills & Collaboration

• Clear communicator who can explain AI concepts to technical and non‑technical audiences
• Pragmatic problem solver focused on production‑ready solutions
• Collaborative team member who balances innovation with governance and risk
• Comfortable working across engineering, security, and business teams

What Success Looks Like

• AI-enabled Power Platform solutions successfully deployed to production
• Reusable AI integration patterns adopted across teams
• Secure, compliant, and maintainable AI solutions that deliver measurable business value

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$79,310.00 - $158,620.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/18/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.