As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is committed to building a people-first, inclusive culture where diverse perspectives help shape the future of networking technology. This role contributes directly to the quality and reliability of Ciena’s Navigator Intelligent Apps, enabling customers to operate complex IP, Packet, and Optical networks with confidence. The position offers hands-on exposure to advanced AI-driven testing methodologies within a collaborative, innovation-focused environment.
How you will make an impact:
Design and execute comprehensive test plans for Navigator Intelligent Apps using Agentic AI and Generative AI tools.
Automate test case creation, execution, and validation across API and UI layers using AI-enabled frameworks.
Develop and maintain API automation workflows and UI automation suites to ensure multi-layer network functionality.
Analyze automated test results using Agentic AI agents to identify defects and accelerate resolution paths.
Investigate software defects, assess customer impact, and escalate critical issues in collaboration with development teams.
Manage test artifacts, source code repositories, and continuous integration test execution within established CI/CD pipelines.
Collaborate with cross-functional teams throughout the release cycle to ensure alignment with functional specifications and quality standards.
The must haves:
Education: Master’s degree in Computer Science or Electrical Engineering OR Bachelor of Science degree in Computer Science or Electrical Engineering, or equivalent.
Experience: 1+ years of experience including internships in software testing, quality assurance, or a related field, with a focus on AI-driven methodologies.
Knowledge of Generative AI tools applied to software testing and quality assurance activities.
Ability to interpret AI-generated insights and translate them into actionable testing strategies.
1+ years of automation development experience using scripting languages such as Python or JavaScript, including integration of AI tools into test environments.
Demonstrated ability to rapidly learn complex technologies and apply new knowledge in day-to-day testing activities.
Nice to haves:
Hands-on experience with Generative AI frameworks such as GitHub Co-pilot, Post-bot, or similar tools for test case generation and validation.
Familiarity with Model Context Protocol (MCP) or other agentic AI ecosystems.
Hands-on experience with Google ADK or equivalent AI development kits.
Experience designing and implementing AI agents and workflows using an Agentic AI framework.
Pay Range:
The salary range for this role, in Ottawa, Ontario, Canada is,:
$62,100 to $99, 300.
#LI-JD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Master's degree in Computer Science or Electrical Engineering OR Bachelor of Science degree in Computer Science or Electrical Engineering, or equivalent.
- 1+ years of experience (including internships) in software testing, quality assurance, or related field with focus on AI-driven methodologies.
- Knowledge of Generative AI tools applied to software testing and quality assurance activities.
- Ability to interpret AI-generated insights and translate them into actionable testing strategies.
- 1+ years of automation development experience using scripting languages such as Python or JavaScript, including integration of AI tools into test environments.
- Demonstrated ability to rapidly learn complex technologies and apply new knowledge in day-to-day testing activities.
- Hands-on experience with Generative AI frameworks such as GitHub Copilot, Post-bot, or similar tools for test case generation and validation.
- Familiarity with Model Context Protocol (MCP) or other agentic AI ecosystems.
- Hands-on experience with Google ADK or equivalent AI development kits.
- Experience designing and implementing AI agents and workflows using an Agentic AI framework.
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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