About this opportunity:
Ericsson is presently seeking a proactive and skilled Agile Coach to join our dynamic, inclusive team. This role provides an exciting opportunity to drive agile transformation across customer units and programs. The Agile Coach will conduct training, coach teams and leaders, facilitate new ways of working, support community building, and create reusable assets to scale agile practices across Markets and Solution Areas.
What you will do:
- Conduct workshops and training on agile and lean principles and Scrum/Kanban/SAFe frameworks.
- Coach Scrum Masters, RTEs, Product Owners, leaders and teams to grow an agile mindset during onboarding and transformation.
- Support leaders in developing and sustaining an agile mindset and behaviors.
- Facilitate evolution of ways of working beyond team/project execution level (program and cross-functional collaboration).
- Explore and recommend how Agile/SAFe or other suitable approaches can be applied across functions in the program/account/CU.
- Support CU people in discussions with customers undergoing agile transformation.
- Drive relentless improvement through retrospectives and continuous feedback loops.
- Support establishment and maturity of Communities of Practice (CoPs).
- Collaborate with CUs/presales teams for proposal creation/review and agile-based estimations.
- Define agile onboarding plans and solution deliverables with CU/Customer representatives.
- Support multiple projects and take on additional responsibilities as needed.
- Create reusable assets (JIRA templates, maturity assessments, estimation frameworks, etc.) for use across Markets Areas/Solution Areas.
The skills you bring:
- Deep practical experience with agile ways of working and coaching.
- Strong knowledge of Scrum, Kanban and SAFe frameworks.
- Proficient with online agile tools: JIRA, Confluence, MS Teams (and similar).
- Excellent facilitation and workshop delivery skills.
- Strong stakeholder management and communication skills.
- Ability to listen, empathize and adapt communication style to different audiences.
- Coaching attitude: enable people to find their own solutions and drive growth.
- Ability to work across multiple projects and teams; pragmatic and flexible.
- Experience producing reusable operational artifacts and templates.
Experience and Certifications:
- Minimum 15 years overall experience; 10+ years in the telecommunications industry preferred.
- 5+ years in Agile program delivery roles (Scrum Master, RTE, Product Owner or similar).
- SAFe certification (e.g., SPC, SAFe Agilist) preferred.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Gurgaon
Req ID: 777959
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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