AgentExchange Product Management Director

Posted 14 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
197K-345K Annually
Expert/Leader
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Lead the Partner Security, Governance, and Guardrails Platform as Director of Product Management; define strategy, manage services, and collaborate effectively.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description Summary

We are seeking a Director of Product Management to lead our new Partner Security, Governance, and Guardrails Platform. In this new product management role, you will define and execute the strategy for services and tools that ensure partner-deployed technology—especially AI agents—remains secure, safe, compliant, and predictable across runtime environments. You will own the roadmap for empowering our Independent Software Vendors (ISVs) with the tools they need to maintain enterprise-grade trust, operational control, and safety at scale.

About the Role

As the Director of Product Management for this new domain, you will build and scale a comprehensive suite of platform products across strategic pillars, such as: Permission Enforcement, Agent Learning & Data Governance, Cross-Org Policy Enforcement, and Cost Control & Resource Governance. You will work directly with our partners to safely innovate with AI, delivering essential mechanisms like Agent kill switches and dynamic action constraints.

Key Responsibilities
  • Strategic Leadership: Own the zero-to-one product vision, strategy, and roadmap for the Partner Security, Governance, and Guardrails Platform.

  • Permission Enforcement & Action Constraint: Pioneer the transition from static, user-inherited permissions to dynamic, task-driven access envelopes, giving AI agents secure and distinct identities.

  • Agent Learning & Data Governance: Build robust controls that specify exactly what partner-deployed agents can ingest, retain, or learn from customer data, including strict egress policies for external AI endpoints.

  • Cross-Org Policy Enforcement: Design a scalable architecture that allows ISVs to declare baseline security policies that automatically propagate across all subscriber organizations where their packages are installed.

  • Cost Control & Resource Governance: Deliver a two-tier governance mesh that allows ISVs to configure default caps and throttling rules for flex credit consumption, preventing runaway agent costs and unexpected customer bill-shock.

  • Service Ownership: Manage the end-to-end lifecycle of key platform services, such as Partner Guardrail Services, Partner Security Assistant, Permission Enforcer, Cost Control Framework, Partner Agent Learning Governance Service, and Action Constraint Policy Engine.

  • Cross-Functional Collaboration: Partner closely with Engineering, Security, Legal, Go-To-Market, and external ISV partners to deliver these mission-critical trust services.

Qualifications
  • 10+ years of progressive product management experience, with proven success in leadership roles (Director level or equivalent).

  • Deep domain expertise in enterprise security, trust, identity, data governance, and platform product management.

  • Specific experience working with ISVs, partner ecosystems, or B2B developer platforms.

  • Strong understanding of AI technologies, agentic architectures (LLMs, generative AI), and the unique security/compliance challenges they present.

  • Proven track record of successfully securing resources to build and launch greenfield enterprise or platform products from zero to one

  • Exceptional ability to navigate complex architectural discussions with engineering counterparts and translate them into clear, customer-centric product requirements.

  • Excellent communication and stakeholder management skills.

  • Practitioner experience with analytics tools like Snowflake, a strong plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • 10+ years of progressive product management experience
  • Deep domain expertise in enterprise security, trust, identity, data governance
  • Specific experience working with ISVs, partner ecosystems, or B2B developer platforms
  • Strong understanding of AI technologies and security/compliance challenges
  • Proven track record of building and launching enterprise or platform products
  • Exceptional ability to navigate complex architectural discussions
  • Excellent communication and stakeholder management skills
  • Practitioner experience with analytics tools like Snowflake

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Fair & Transparent Compensation Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
  • Parental & Family Support Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
  • Wellbeing & Lifestyle Benefits Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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