Agente di supporto tecnico - Italiano

Posted 18 Days Ago
Be an Early Applicant
Lisbon, PRT
In-Office
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide Italian-language technical support for a global social networking brand from Lisbon: troubleshoot via email, chat and phone, become product expert after training, assist customers, and communicate empathetically. Role includes specialist training and brand-focused support.
Summary Generated by Built In

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍


We are offering a great work experience in Lisbon, Portugal for a role as an Italian Technical Support Specialist.


Why a Technical Support Specialist role is great for your professional and personal development:

  • Live in Lisbon and embrace multicultural experiences
  • Represent a global brand of a Social Networking Giant and Global Social Hub
  • Fast-track career development opportunity


How a day-to-day will look like:

Specialist training for the product/service. You will:

  • Assist customers using your troubleshooting skills
  • Become a product expert
  • Be ready to help via email/chat and phone calls
  • Use your positive energy
  • Specialize in a specific brand

Requirements

What do you need to be successful at this job?

  • Language Maestro: Fluent in Italian, good English communication skills
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert

Benefits

By joining this role, this is what you can expect:

  • Joyful Lisbon
  • Skyrock Growth with a 12-month renewable contract
  • Portuguese Extra Delights: Meal vouchers, 2 extra salaries
  • Guardians of Wellness: Private health insurance after 6 months

Relocation Package is included:

  • Flight to the Future: Covered flight expenses
  • First-Class Arrival: Airport pick-up and settling assistance
  • Nest in Comfort: Accommodation provided in shared apartments
  • Language Safari: Complimentary Portuguese lessons
  • Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await! 

Make it your Next Job Without Boundaries! 🚀


::::::::::::::::::::::::::::::::::::::::::::::::


Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey!

Guiding Your Odyssey with Atlean World:


Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.


Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.


Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.


Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.


Your Next Job, Without Boundaries! 🌍



Skills Required

  • Fluent in Italian
  • Good English communication skills
  • Tech savvy / curious about latest technology
  • Prior customer support experience
  • Strong communication skills
  • High empathy and customer focus
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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