Jobs at Atlean World

Respond to gaming customer inquiries, troubleshoot issues, document cases, manage correspondence and administration, and escalate complex matters. The specialist navigates multiple systems, meets quality and compliance KPIs, adapts to policy changes, and communicates player feedback to relevant teams. The role requires fluent German and English, attention to detail, process adherence, and effective workload management.

Provides customer support for a global brand through email, chat, and phone in Italian and English. Responsibilities include understanding customer needs, solving problems, delivering excellent customer experiences, and developing product or service expertise. The role requires strong communication, listening, empathy, time management, teamwork, flexibility, and computer skills. The employer offers relocation assistance to Athens, meal vouchers, renewable fixed-term employment, and private health insurance after six months.

Manage end-to-end orders, resolve complex billing issues, coordinate weekly payment schedules, maintain accounts payable records, and support pricing-related system upgrades and deployments. The role requires fluent German and English, at least two years of customer service experience, and technical curiosity. Accounts receivable or finance experience is advantageous. The position is based in Lisbon on a 12-month renewable contract with meal vouchers, additional salaries, and private health insurance.

Review and assess digital content for a global short-form video and social media platform. The role includes product training, problem-solving, understanding user experiences, and communicating empathetically with customers or platform users. Fluency in Danish and good English are required, while prior customer experience is preferred. The position is based in Lisbon and includes relocation support, accommodation, Portuguese lessons, health insurance, and a renewable 12-month contract.

Provides multilingual customer support by phone, chat, and email for a global brand. Responsibilities include answering questions, resolving issues, following quality standards, documenting interactions, and collaborating with teammates to improve service. The role requires fluent Italian, good English, computer proficiency, shift availability, empathy, problem-solving skills, and relocation to Portugal.

Review and moderate short-form video content according to platform policies, escalate policy violations, and maintain high-quality case decisions. The role requires fluent Norwegian, solid English communication, empathy, customer orientation, and comfort with technology. Training is provided, and relocation support to Thessaloniki, Greece includes flights, airport pickup, temporary accommodation, and housing assistance.

Review user-generated short-form video content according to platform policies, identify and escalate policy violations, and maintain high-quality moderation decisions. The role requires fluent Finnish and strong English communication, with training provided. Candidates should be tech-curious, empathetic, customer-oriented, and effective written and verbal communicators. The position is based in Thessaloniki, Greece, with relocation support, accommodation assistance, transportation allowance, private health insurance, and a permanent contract.

Handle reservation inquiries by providing listing information, assisting with travel arrangements, and ensuring positive customer experiences. The role requires fluent German, good English, strong communication, empathy, and comfort with technology. Full training and mentoring are provided. This is a full-time, office-based position in Gdańsk, Poland, with rotating shifts, relocation support, private medical care, and career development opportunities.

Review Finnish-language content on a short-form video platform according to client policies, identify and escalate violations, and maintain high-quality moderation decisions. The role requires fluent Finnish, good English, communication skills, empathy, and technical curiosity. Specialist training, relocation assistance to Lisbon, accommodation, Portuguese lessons, health insurance, meal vouchers, and a renewable 12-month contract are provided.

Review user-generated short-form video content according to client policies, identify and escalate policy violations, and maintain high-quality decisions across reviewed cases. The role includes specialist training, requires fluent Swedish and solid English communication skills, and values empathy, communication, customer orientation, and interest in technology. The position is based in Thessaloniki, Greece, with a permanent contract, benefits, and relocation assistance.

Assist customers of a short-form video platform through email, chat, and phone. Troubleshoot issues, develop product expertise, provide empathetic communication, and support a specific global brand. The role requires fluent Norwegian, good English, strong communication skills, technical curiosity, and a customer-focused attitude. Specialist training, relocation support, Portuguese lessons, and a renewable 12-month contract are provided.

Provide B2B customer support to advertisers using digital marketing products. Responsibilities include troubleshooting advertising products, resolving inquiries through email and chat, coordinating with Product Operations and Engineering, improving customer satisfaction and service levels, reducing resolution times, and educating advertisers about product features. The role requires fluent French, strong English, paid campaign management experience, digital marketing knowledge, and customer service skills.

Provide Polish-language email support for a video game platform. Responsibilities include resolving customer issues, communicating clearly in Polish and English, applying problem-solving and critical-thinking skills, supporting team initiatives, sharing feedback, and maintaining a customer-focused, empathetic approach. Training is provided, along with relocation assistance to Thessaloniki, Greece.

Provide customer support in Danish and English, communicate clearly and professionally, use new technologies, and create positive customer experiences. The role welcomes candidates without prior experience and includes international career development, relocation assistance to Portugal, accommodation, airport pickup, Portuguese lessons, and cultural activities.

Review and evaluate Arabic-language AI content while supporting customers through email, chat, or phone for a major social media platform. The role requires strong knowledge of generative AI, LLMs, and AI annotation or evaluation platforms, plus fluent Arabic, good English, communication skills, empathy, flexibility, and availability for night shifts.

Review user-generated short-form video content according to platform policies, moderate and escalate policy violations, and maintain high-quality decisions. The role requires fluent German, solid English communication, empathy, strong written and verbal communication, customer orientation, and interest in technology. Training is provided, with relocation support to Lisbon, Portugal, a renewable 12-month contract, and wellness and accommodation benefits.

Provide customer support for a global brand through email, chat, and phone. Understand customer needs, solve problems, deliver excellent customer experiences, and develop specialist knowledge of the represented product or service. The role is based in Lisbon, includes relocation support, and offers a renewable 12-month contract.

Sell online advertising solutions to businesses using digital platforms, build customer-focused relationships, solve client problems, and drive revenue through strategic marketing partnerships. The role requires fluent German, solid English communication, strong written and verbal communication, empathy, customer orientation, and enthusiasm for technology. A 12-month renewable contract in Lisbon includes relocation support, shared accommodation, Portuguese lessons, meal vouchers, extra salaries, and health insurance after six months.

Analyze business webpages, extract and review key information, and create accurate ad text aligned with company policies. The role requires strong Danish and English communication, excellent spelling and grammar, content quality assurance, policy compliance, and collaboration with internal departments. High-performing employees may progress to a lead workflow reviewing and correcting colleagues’ work.

Provide multilingual customer and technical support for a streaming channel through phone, chat, and email. Troubleshoot account, application, system configuration, and network issues; answer viewer questions accurately; and document customer interactions. The role also requires digital marketing knowledge, paid campaign management experience, social media familiarity, strong French and English skills, and a customer-focused approach.