Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The role is responsible for providing relevant data management and analysis in the area of agency incentives and agency compensation that will allow management to formulate and revise strategies through the implementation of campaigns and other campaign-related initiatives. The role will also supervise the Specialist 3 who is managing the end-to-end process for incentive appeals and incentive revalidation. This role requires collaboration with stakeholders – within and outside the Home Office organization in getting data requirements necessary for campaign analysis.
Careful review and analysis will be required in justifying how incentives are designed and how metrics will be measured. The same pre-planning analysis will be required post-launch so lessons can be derived in designing future campaigns. The results of these analyses will need to be articulated properly to management in order to derive meaningful insights which will be the takeoff point for future incentive formulation.
The position will also performing project management for agency compensation enhancement initiative, conducting compensation testing, tracking compensation effectiveness and reporting compensation trends and analyses to management.
Other tasks would include involvement in agency incentive-related special projects and various initiatives aimed at increasing agency production and performance volume.
Key Accountabilities
Incentive Management & Analysis
Conduct incentive analysis, forecasting, and post-campaign reviews
Evaluate agency performance and incentive effectiveness against defined success measures
Support the development of incentive targets, thresholds, and performance gates
Prepare and maintain incentive launch and governance documents (e.g., PARs, SI Tracker, Cost Summary, Bulletins)
Develop dashboards and management reports to monitor incentive performance and trends
Reporting & Business Insights
Generate reports and provide analysis for sales, performance, and governance meetings (e.g., Weekly Sales Meetings, MBR, QPBR, Incentive Committee)
Deliver actionable insights and recommendations based on agency performance and incentive outcomes
Compensation Analytics & Project Support
Analyze agency compensation results, trends, and drivers, including segment and winner-loser analysis
Maintain compensation dashboards and management reports
Support compensation-related projects, including UAT, JIRA finalization, test scripting, and compensation validation activities
Appeals & Revalidation Management
Oversee appeals resolution, ensuring timely handling, adherence to approval standards, and escalation reporting
Manage incentive revalidation and disqualification processes, including NAP, persistency, recruitment, and appointment status reviews
Program Support & Stakeholder Management
Respond to incentive-related inquiries and provide analysis to support business decisions
Assist in preparing incentive communications and promotional materials
Support the design, launch, and evaluation of incentive initiatives
Process Improvement & Compliance
Drive process improvements to enhance efficiency, controls, and agency experience
Ensure adherence to company policies, compliance standards, and reporting requirements
Perform other duties as assigned
Job Qualification
Degree in management or marketing or any business-related course. Degree in actuarial studies, statistics and mathematics is a plus
Knowledgeable in MS Office applications
Ability to execute advance excel formulas
Business writing
Data storytelling
Creating high impact business presentations
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Skills Required
- Degree in management, marketing, or other business-related field
- Degree in actuarial studies, statistics, or mathematics
- Knowledgeable in MS Office applications
- Ability to execute advanced Excel formulas
- Business writing skills
- Data storytelling skills
- Ability to create high-impact business presentations
What We Do
In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation
