Aftersales Supply Chain Strategic Operations Manager

SUMMARY

Drives supply chain strategies for Fixed Operations (service parts and accessories) by fostering relationships with suppliers and internal stakeholders (including Subaru Corporation [SBR]/Subaru of Indiana Automotive [SIA]), ensuring overall efficiencies and driving continuous improvement to support business growth and operational excellence. The role requires a strategic, analytical, and results-oriented mindset to drive efficiencies, improve performance, and manage risks while ensuring availability and profitability of parts and accessories.

MAJOR RESPONSIBILITIES

• Drives and refines the long-term strategic initiatives to optimize the Fixed Operations supply chain process, reduce costs, and improve operational performance across all segments of the supply chain which include Service Parts and Accessories Inventory Planning, Parts Information Coordination, Export, and Regional Distribution Center (RDC) network.

• Works closely with the Parts and Accessory Planning leadership to strategically align the demand planning process with multiple Subaru of America (SOA) teams and functions.
• Fosters collaborative relationships with the Parts Sales, Marketing, and Pricing teams to ensure accurate forecasting and demand fulfillment.
• Drives initiatives to reduce excess inventory while ensuring the continuous flow of parts and accessories to meet customer demand.
• Identifies supply chain risks (e.g., supply disruptions, cost fluctuations, geopolitical factors) and develops mitigation strategies to ensure continuity of operations.
• Manages the utilization of advanced analytics and supply chain management software to monitor key performance indicators (KPIs), identify areas for improvement, and oversee supply chain communication strategy to internal/external stakeholders to include senior leadership.
• Fosters a collaborative and results-driven environment for direct reports, setting clear expectations and performance goals.

• Promotes a positive and inclusive team culture that drives innovation and continuous improvement.

  
  

   

ADDITIONAL RESPONSIBILITIES

• Provides high-level oversight of the supply chain Information Technology (IT) project prioritization process.

   

   

REQUIRED SKILLS & PERSONAL QUALIFICATIONS

• Knowledge, expertise, and experience with supply chain strategies, logistics, procurement, inventory management, and demand planning.

   

• Strong analytical abilities with preferred proficiency in supply chain software (e.g., Kinaxis, Oracle, or similar systems) and advanced Excel skills.

• Leadership capabilities, with experience leading and mentoring cross-functional teams.

• Excellent communication, interpersonal, and presentation skills.

• Demonstrated leadership and collaboration skills and ability to manage competing priorities in a complex and dynamic environment.

• Strategic thinking skills with a focus on continuous improvement and problem-solving.
  Strong project management skills and the ability to lead complex initiatives.

• APICS Certified in Planning and Inventory Management (CPIM) certification, preferred or Six Sigma (particularly Green and/or Black Belt) certification, preferred

   

EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree with 10-12 years of relevant experience required. 

WORK EXPERIENCE

• Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly)

• Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays & Fridays]

• Required Travel: Up to 50% Domestic

COMPENSATION: The recruiting base salary range for this full-time position is $130,000 - $168,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M2) 

WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:

   Total Rewards & Benefits:

• Medical, Dental, Vision Plans

• Pension, Profit Sharing, and 401K Match Offerings

• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays

• Tuition Reimbursement Program: $15,000 yearly benefit

• Vehicle Discount Programs

   Learning & Development:

• Professional growth and development opportunities

• Direct partnership with senior leadership

• Formal Mentorship Program

• LinkedIn Learning License 

   Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU

Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.