The Role
Perform on-site installation, commissioning, preventive maintenance, diagnostics, troubleshooting and repair of UPS and battery systems across Poland. Coordinate subcontractors, replace batteries, perform discharge/performance tests, and document service activity in the CRM while providing customer support.
Summary Generated by Built In
Service engineer F/M/X – Poland - Łódź or Warsaw
Description
As a global specialist in power performance and energy availability, Socomec supports customers with innovative solutions and expert services. You join a dynamic Service organization dedicated to maintaining critical power infrastructures. Under the management of the Service Manager, you ensure the installation, commissioning, maintenance, and repair of UPS systems while delivering outstanding customer support.
Responsibilities
- Perform on-site service interventions at customer locations throughout Poland.
- Carry out preventive maintenance, diagnostics, troubleshooting, and repairs on UPS systems and related products.
- Install and commission UPS equipment, battery systems, and associated solutions.
- Replace batteries and conduct discharge and performance testing.
- Coordinate and supervise subcontractors when required on customer projects.
- Prepare service reports and maintain accurate information within the CRM system.
Qualifications
Must have
- Degree in Electrical Engineering, Electronics, or a related technical field. Technical diploma with relevant experience will also be considered.
- Proven experience in the installation, commissioning, or maintenance of power supply systems.
- Good command of English for professional communication.
- Valid driving licence and willingness to travel frequently across Poland.
What could make you even more unique
- Electrical certifications equivalent to SEP E and D up to 1 kV.
- Experience working with UPS technologies and critical power applications.
- Knowledge of customer service management tools and CRM systems.
Because your profile is more than technical expertise
- Strong problem-solving mindset to independently diagnose and resolve technical issues.
- Organization skills to manage multiple interventions while ensuring high quality standards.
Customer focus and communication skills to build long-term trusted relationships.
Location: Łódź or Warsaw
#LI-UAD
A family-owned industrial group, Socomec has been designing, manufacturing and selling electrical equipment: inverters, measuring stations, energy storage, switches, source switches... for over a century.
With extensive expertise in critical applications (industry, infrastructure, healthcare, data centers, energy and buildings) Socomec is an innovative player in the transition to energy and renewable energies.
With products and services distributed in 80 countries by more than 100 distributors, Socomec supports businesses for even safer, more flexible and more efficient energy.
Key figures: 12 production sites /30 Subsidiaries / 997M€ / 4800 Employees
Skills Required
- Degree in Electrical Engineering, Electronics, or related technical field (or technical diploma with relevant experience)
- Proven experience in installation, commissioning, or maintenance of power supply systems
- Good command of English for professional communication
- Valid driving licence and willingness to travel frequently across Poland
- Electrical certifications equivalent to SEP E and D up to 1 kV
- Experience working with UPS technologies and critical power applications
- Knowledge of customer service management tools and CRM systems
- Strong problem-solving mindset to independently diagnose and resolve technical issues
- Organization skills to manage multiple interventions while ensuring high quality standards
- Customer focus and communication skills to build long-term trusted relationships
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The Company
What We Do
Founded in 1922, SOCOMEC is an independent industrial group with a workforce of 4200 experts spread over 30 subsidiaries in the world. Our core business: the availability, control and safety of low voltage electrical networks serving our customers’ power performance. In 2023, SOCOMEC posted a turnover of 843M€.
