Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.
We’re currently looking for a high caliber professional to join our team as Senior Vice President, Affluent Cards Product Specialist based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
As a senior member of our Product team, you will be responsible for developing and executing innovative product plans, strategies, and tactics for our suite of affluent card products. You will collaborate closely with the Product Management team to drive market share growth and establish a leading competitive position in the SG and HK markets. This role offers a unique opportunity to leverage your expertise in the consumer financial services space and contribute directly to the expansion of our Wealth Management franchise.
What You Will Do:
- Lead product innovation: Conceptualize and develop cutting-edge card product solutions tailored to the needs of affluent clients in Singapore and Hong Kong. Manage the lifecycle strategy from acquisition through early engagement and implement strategies to optimize portfolio performance. Leverage relevant customer, competitor, and industry insights to help define strategies to improve client experience and portfolio growth.
- Develop strategic roadmaps: Create and implement product strategies and roadmaps aligned with the overall business objectives of our wealth management division. Use market data, technology trends, and competitive benchmarking to advise and provide insights and recommendations on innovative and strategic product development, product targeting, and segmentation strategies.
- Drive market share growth: Identify opportunities to expand our market presence and increase share of wallet among affluent customers.
- Collaborate across business lines: Partner with stakeholders across different lines of business to synergize card product solutions and platforms, maximizing their impact across the wealth management franchise.
- Monitor market trends: Stay abreast of industry best practices, competitive landscape, and emerging trends to inform product development and strategy.
- Analyze product performance: Track key performance indicators (KPIs) and conduct data analysis to optimize product performance and identify areas for improvement.
- Appropriately assess risk : when business decisions are made, demonstrate consideration for the firm's reputation and safeguard Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What You Will Bring:
- Deep understanding of affluent consumers: Proven experience serving the affluent segment and a strong understanding of their financial needs and preferences.
- Consumer business acumen: Solid foundation in consumer financial services, with a focus on card products and wealth management.
- Strategic thinking and execution: Ability to develop and execute strategic plans, translate market insights into actionable product initiatives, and drive results.
- Collaboration and communication skills: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Analytical and problem-solving skills: Strong analytical abilities to assess market data, identify trends, and develop data-driven solutions.
Qualification:
- 10+ years of experience
- Experience leading cross-functional team to define and achieve high value business goals
- Broad and diverse functional experience (e.g. marketing, credit, acquisitions, product development, analytics)
- Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
- Experience in scenario development and forecasting as well as experience serving a range of clients
- Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
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Job Family Group:
Product Management and Development------------------------------------------------------
Job Family:
Product Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 10+ years of experience
- Proven experience serving the affluent consumer segment
- Experience leading cross-functional teams to define and achieve high-value business goals
- Broad functional experience (marketing, credit, acquisitions, product development, analytics)
- Demonstrated experience driving business innovation using management information and data analytics
- Experience in scenario development and forecasting
- Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
- Strategic thinking and ability to translate market insights into actionable product initiatives
- Strong collaboration and communication skills for stakeholder management
- Strong analytical and problem-solving skills to assess market data and KPIs
- Bachelor's degree or equivalent experience
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
