Are you a strong team player looking for an opportunity to further expand your exposure with one of the world’s most innovative banks? We are looking for a highly motivated individual to support our Private Banking business where we serve the complex wealth management needs of our ultra-high net worth clients across the world.
As an Operational Transformation and Strategy Associate within the Wealth Management Operations team, you will drive intelligent automation initiatives that improve operational efficiency, increase capacity, reduce risk, and enhance the client and service experience. You will partner closely with cross-functional stakeholders to identify opportunities, perform detailed requirements deep dives, design scalable solutions, and deliver end-to-end implementation through stabilization. You will also contribute to team capability-building through coaching, enablement, and adoption of responsible AI and emerging automation approaches.
Job responsibilities
- Conduct opportunity assessments and requirements deep dives independently, including process mapping, data analysis, solution design, prototyping, build, testing support, deployment readiness, and post-release stabilization/continuous improvement.
- Design and develop workflow automation solutions using approved intelligent automation tools, natural-language-assisted development approaches and data analytics, ensuring scalability, resiliency, maintainability, and appropriate controls.
- Collaborate and partner across business functions and teams including Operations, Business, Product, Technology, Controls, and Governance, to align scope, timelines, risks, dependencies, and delivery expectations.
- Ensure solutions adhere to firm standards, change management expectations, and intelligent automation governance requirements.
- Coach and support team members on emerging skills, AI/ML skills, automation best practices, reusable patterns, and tooling; contribute to and/or deliver enablement and training materials for workflow automation.
- Bachelor's degree or equivalent.
- At least 5 years of relevant experience in intelligent automation, business/process transformation, or technology-enabled operations improvement.
- Proven ability to independently deliver solutions end-to-end, including requirements deep dives, solution design/architecture and documentation, process and data analysis, solution build/configuration/development, testing support, and issue investigation/root-cause analysis.
- Strong technical foundation with hands-on experience using intelligent automation tools and modern engineering practices, not limited to GitHub Copilot, Python, SQL, API integration.
- Familiarity with applied AI/ML and GenAI concepts, core ML approaches, model evaluation, with an understanding of how to apply these responsibly to use cases.
- Strong communication skills and ability to collaborate effectively across multiple business functions.
- Experience with Wealth Management business processes.
- Advanced technical and AI/ML skills.
- Interest in emerging technologies and an innovative mindset.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
Skills Required
- Bachelor's degree or equivalent
- At least 5 years of relevant experience in intelligent automation, business or process transformation, or technology-enabled operations improvement
- Ability to independently deliver solutions end-to-end, including requirements analysis, solution design, documentation, process and data analysis, development, testing support, and root-cause analysis
- Hands-on experience with intelligent automation tools and modern engineering practices
- Experience with Python
- Experience with SQL
- Experience with API integration
- Familiarity with applied AI/ML, GenAI concepts, core machine learning approaches, model evaluation, and responsible AI application
- Strong communication and cross-functional collaboration skills
- Experience with wealth management business processes
- Advanced technical and AI/ML skills
- Experience using AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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