AEM Web Operations Engineer

About the Role: 
We are seeking an experienced AEM Web Operations Engineer to join our growing Digital Solutions team. This role supports Adobe Experience Manager (AEM) environments for enterprise-grade digital experiences. You will be responsible for implementing CI/CD pipelines, automating infrastructure, supporting containerized services, and guiding teams on AEM cloud best practices and web operations. 

You should be adept at working in fast-paced environments, leading technical operations, and managing high-availability infrastructure for content-driven digital platforms. Strong communication, systems thinking, and a passion for automation and operational excellence are essential. 

Key Responsibilities: 

• Design, implement, and maintain CI/CD pipelines and environment automation using Jenkins, GitHub Actions, Terraform, and Ansible 

• Manage and operate AEM as a Cloud Service environments including provisioning, configuration, deployment, and troubleshooting 

• Configure, monitor, and support Apache web servers and AEM Dispatcher setups 

• Build and manage containerized services using Docker and Kubernetes across development, staging, and production 

• Guide internal and external teams on performance optimization and operational best practices for AEM 

• Lead infrastructure builds for high-availability production environments on AWS, GCP, or Azure 

• Automate operational tasks and enhance deployment workflows using Bash, Python, and Groovy 

• Monitor site uptime and performance using tools like New Relic, Datadog, and Splunk 

• Maintain operational documentation including DR runbooks and infrastructure diagrams 

• Participate in incident response and on-call support rotation 

Required Qualifications: 

• Bachelor’s degree in Computer Science or related field, or equivalent work experience 

• 3–5 years in DevOps or web operations roles with AEM (v6.5), including AEMaaCS 

• Experience with AEM migrations, Apache server, and Dispatcher configuration 

• Strong experience with Docker and Kubernetes in production environments 

• Proficient with Terraform, Ansible, Jenkins, and GitHub Actions 

• Solid Linux/Unix administration experience 

• Strong scripting proficiency in Python, Bash, or Shell 

• Familiarity with observability and monitoring tools (e.g., Splunk, AppDynamics) 

• Understanding of load balancing, clustering, and high-availability architecture 

Preferred Qualifications: 

• Adobe Certified Expert: AEM Sites DevOps Engineer or Architect 

• Experience with Adobe Cloud Manager, Adobe I/O, and AEM Brand Portal 

• Familiarity with virtualization tools such as VMware or Vagrant 

• Exposure to PHP-based platforms and hybrid infrastructure models 

• Active security clearance is a plus 

Preferred Tools & Technology Stack: 

• Adobe Experience Manager (AEMaaCS), Apache HTTPD, AEM Dispatcher 

• Adobe Cloud Manager, GitHub Actions, Jenkins 

• Docker, Kubernetes, Terraform, Ansible 

• New Relic, Datadog, Splunk 

• AWS, Azure, GCP 

• Bash, Python, Groovy Scripting