It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
ServiceNow is looking for a senior Advisory Solution Consultant to join our Central & Eastern Europe team, covering Poland. This is a platform-wide, client-facing role at the intersection of technology and business transformation, working directly with C-suite stakeholders, enterprise sales teams, and partners to shape how organisations reimagine work on the Now Platform.
This is not a demo jockey role. You will be expected to lead strategic discovery, challenge customer thinking, and bring credible advisory depth across the full ServiceNow portfolio, from IT and employee experience to customer workflows and AI-driven automation.
What you get to do in this role:
- Own the technical and solution dimension of complex enterprise sales cycles, from first discovery through business case and proof of concept, to go-live, adoption, and expansion
- Lead executive-level workshops and conversations that uncover business challenges and translate them into measurable business outcomes
- Build and deliver compelling, tailored demonstrations that connect ServiceNow capabilities to customer priorities
- Act as a trusted advisor to CIOs, CTOs, and business leaders on platform strategy, AI adoption, and digital transformation
- Partner closely with Account Executives to shape pipeline, qualify opportunities, and drive territory growth
- Contribute to the broader CEE Solution Consulting community through reusable assets, best practices, and peer mentoring
- Represent ServiceNow at industry events, executive briefings, and customer roundtables
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years of pre-sales solution consulting or sales engineering experience, ideally with a major enterprise software platform
- Genuine platform breadth, with the ability to engage credibly across IT, HR, Customer, and AI use cases without being a specialist in just one
- Proven experience engaging at the C-suite level. You are as comfortable in a boardroom as you are in a technical workshop
- A working understanding of how AI is reshaping enterprise operations, and the ability to articulate that narrative convincingly to both business and technology audiences
- Strong territory instincts. You manage your own pipeline contribution, not just respond to sales requests
- Fluency in Polish and English. Both are required
- Willingness to travel within Poland as needed for customer engagements and events
Nice to have:
- Hands-on experience with the ServiceNow platform (certifications a plus)
- Background in a regulated or complex industry environment
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- Experience leveraging or critically thinking about integrating AI into work processes
- 7+ years of pre-sales solution consulting or sales engineering experience with enterprise software
- Platform breadth to credibly engage across IT, HR, Customer, and AI use cases
- Proven experience engaging at the C-suite level
- Working understanding of how AI is reshaping enterprise operations and ability to articulate to business and tech audiences
- Strong territory management instincts and pipeline contribution ownership
- Fluency in Polish and English
- Willingness to travel within Poland as needed for customer engagements and events
- Hands-on experience with the ServiceNow platform (certifications a plus)
- Background in regulated or complex industry environments
ServiceNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as comprehensive, including medical, dental, vision, disability, life insurance, and an EAP with a defined number of free counseling visits per incident; materials also highlight mental‑health support. This breadth positions core healthcare as a strong pillar of the package.
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Parental & Family Support — Paid parental leave is described as substantial (e.g., 20 weeks for birthing parents and 12 weeks for non‑birthing parents) alongside fertility, adoption assistance, and caregiver resources. This combination signals robust family-oriented support.
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Leave & Time Off Breadth — Time off includes flexible PTO, 12 paid holidays, tenure‑based vacation targets (15/18/20 days by service), and periodic company wellbeing days. Together these create multiple avenues for rest and flexibility.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
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ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.






























