Advisory Services Consultant - Health Strategy and Consulting

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead healthcare strategy and transformation engagements for payers, providers, PBMs, med-tech, and health-tech organizations. Responsibilities include market assessment, operating model design, workflow transformation, modernization strategy, AI/ML solution architecture, LLM and Agentic AI implementation, AI governance, client delivery, team leadership, and mentoring junior consultants.
Summary Generated by Built In
Requisition Number: 2392240
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a highly skilled Senior Consultant with 7+ years of experience in Healthcare Strategy and Technology Consulting, preferably within the core consulting practices of leading global software or advisory organizations. The ideal candidate is a graduate from a reputed undergraduate institution and holds an MBA from a top-tier management school.
This role requires deep expertise in business, systems, and strategy consulting, with hands-on involvement in AI/ML-driven process assessment, Agentic AI frameworks, LLM-based solution design, and future-state operating model recommendations for healthcare organizations (payers, providers, med-tech, and health-tech players).
Primary Responsibilities:
  • Lead and deliver strategy and transformation engagements across the healthcare ecosystem
  • Conduct market assessments, competitive studies, and develop strategic roadmaps
  • Define future-state healthcare operating models
  • Execute end-to-end process assessments across clinical, operational, and administrative workflows
  • Recommend modernization strategies across cloud, interoperability, and digital platforms
  • Architect AI-driven future-state processes including automation and decision support
  • Implement solutions using LLMs, Agentic AI, vector databases, and knowledge graphs
  • Develop AI governance and responsible-AI frameworks
  • Lead multidisciplinary consulting teams and deliver high-quality client outputs
  • Mentor junior consultants in structured problem-solving and client management
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

User Responsibilities:
Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.
Required Qualifications:
  • Deep understanding of the healthcare ecosystem - payers, providers, PBMs, med-tech, and regulatory standards
  • Proven solid grounding in process design, workflow transformation, and capability maturity assessment
  • Proven expertise in Machine Learning, Generative AI, Agentic AI architectures, and data strategy
  • Proven solid consulting toolkit: hypothesis-driven problem solving, financial modeling, and storytelling
  • Proven excellent executive communication, facilitation, and stakeholder management skills

Preferred Qualifications:
  • Certifications in healthcare, project management, or AI/ML
  • Experience with cloud healthcare platforms and EHR/EMR systems.
  • Experience with analytics and visualization tools
  • Familiarity with agentic workflow orchestration tools and prompt engineering
  • Proven to publish thought leadership in healthcare technology or AI
    Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Deep understanding of the healthcare ecosystem, including payers, providers, PBMs, med-tech, and regulatory standards
  • Expertise in process design, workflow transformation, and capability maturity assessment
  • Expertise in Machine Learning, Generative AI, Agentic AI architectures, and data strategy
  • Consulting toolkit including hypothesis-driven problem solving, financial modeling, and storytelling
  • Excellent executive communication, facilitation, and stakeholder management skills
  • Certifications in healthcare, project management, or AI/ML
  • Experience with cloud healthcare platforms and EHR/EMR systems
  • Experience with analytics and visualization tools
  • Familiarity with agentic workflow orchestration tools and prompt engineering
  • Published thought leadership in healthcare technology or AI

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
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Dallas, TX
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Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
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Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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