Administrator, Payroll Systems Support (Philippines)

Posted 20 Days Ago
Be an Early Applicant
Hiring Remotely in National Capital Region, PHL
Remote
Senior level
Manufacturing
The Role
Provides functional and operational support for payroll and HCM platforms, including Dayforce. Resolves system issues, administers employee data and user access, supports payroll, timekeeping, leave, integrations, compliance, reporting, and configuration. Manages support requests, follows SOPs, troubleshoots problems, and collaborates with Payroll, Finance, HR, IT, employees, managers, and business stakeholders. Requires work on the 10:00 PM to 7:00 AM Philippine Time shift.
Summary Generated by Built In

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Administrator, Payroll Systems Support. Only candidates located in Metro Manila, Philippines to apply.   

Job Summary:

The Payroll Systems Support Administrator is responsible for providing functional and operational support for the organization’s Payroll and Human Capital Management (HCM) platforms, with primary focus on Dayforce HCM & other Payroll Systems. This role serves as a key support resource for Payroll, employees, managers, Finance, Human Resources, and business leaders by resolving system issues, supporting payroll and timekeeping processes, maintaining employee data, administering security access, and assisting with HCM/Payroll configuration and reporting.
The resource will manage incoming support requests, troubleshoot system issues, execute established SOPs, and collaborate with Finance, HR, Payroll, IT, and business stakeholders to ensure accurate and efficient operation of HCM/Payroll processes.

Essential functions:

  • Payroll systems Administration & Configuration Support 
  • Employee Data Administration
  • Security & User Access Administration
  • Integrations & Technical Support
  • Compliance & Audit Support
  • Payroll & Timekeeping Support
  • Leave, PTO & Absence Management
  • Employee & Manager Support
  • Reporting & Analytics Support 

Qualifications:

  • Preferably with Bachelor’s degree in related field of study
  • Payroll Administration Certification preferred, or HR, Information Systems, Business Administration, Accounting
  • With 5 years + of experience supporting Payroll Systems, Dayforce preferred (and also UKG, Lawson/Infor), HCM, HRIS or Workforce Management systems
  • Experience supporting employees and managers in a shared services or help desk environment.
  • Strong analytical, troubleshooting, and customer service skills
  • Strong Microsoft Excel and reporting skills.
  • Must be amenable to working the 10:00 PM to 7:00 AM Philippine Time shift.


#LI-PV1

#LI-Remote

Skills Required

  • Preferably a bachelor's degree in a related field
  • Payroll Administration Certification, or a background in HR, Information Systems, Business Administration, or Accounting
  • At least 5 years of experience supporting payroll systems, Dayforce preferred; UKG, Lawson/Infor, HCM, HRIS, or workforce management systems also accepted
  • Experience supporting employees and managers in a shared services or help desk environment
  • Strong analytical and troubleshooting skills
  • Strong customer service skills
  • Strong Microsoft Excel and reporting skills
  • Amenable to working the 10:00 PM to 7:00 AM Philippine Time shift
  • Located in Metro Manila, Philippines
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The Company
HQ: Framingham, MA
26,000 Employees
Year Founded: 1951

What We Do

CCL Industries Inc. employs approximately 26,000 people operating 213 production facilities in 43 countries with corporate offices in Toronto, Canada, and Framingham, Massachusetts. CCL is the world’s largest converter of pressure sensitive and specialty extruded film materials for a wide range of decorative, instructional, functional and security applications for government institutions and large global customers in the consumer packaging, healthcare & chemicals, consumer electronic device and automotive markets. Extruded & laminated plastic tubes, aluminum aerosols & specialty bottles, folded instructional leaflets, precision decorated & die cut components, electronic displays, polymer bank note substrate and other complementary products and services are sold in parallel to specific end-use markets. Avery is the world’s largest supplier of labels, specialty converted media and software solutions for short-run digital printing applications for businesses and consumers available alongside complementary products sold through distributors, mass market stores and e-commerce retailers. Checkpoint is a leading developer of RF and RFID based technology systems for loss prevention and inventory management applications, including labeling and tagging solutions, for the retail and apparel industries worldwide. Innovia is a leading global producer of specialty, high-performance, multi-layer, surface-engineered films for label, packaging and security applications. The Company is partly backward integrated into materials science with capabilities in polymer extrusion, adhesive development, coating & lamination, surface engineering and metallurgy, deployed as needed across the four business segments.

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