Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Administrator, Payroll Systems Support. Only candidates located in Metro Manila, Philippines to apply.
Job Summary:
The Payroll Systems Support Administrator is responsible for providing functional and operational support for the organization’s Payroll and Human Capital Management (HCM) platforms, with primary focus on Dayforce HCM & other Payroll Systems. This role serves as a key support resource for Payroll, employees, managers, Finance, Human Resources, and business leaders by resolving system issues, supporting payroll and timekeeping processes, maintaining employee data, administering security access, and assisting with HCM/Payroll configuration and reporting.
The resource will manage incoming support requests, troubleshoot system issues, execute established SOPs, and collaborate with Finance, HR, Payroll, IT, and business stakeholders to ensure accurate and efficient operation of HCM/Payroll processes.
Essential functions:
- Payroll systems Administration & Configuration Support
- Employee Data Administration
- Security & User Access Administration
- Integrations & Technical Support
- Compliance & Audit Support
- Payroll & Timekeeping Support
- Leave, PTO & Absence Management
- Employee & Manager Support
- Reporting & Analytics Support
Qualifications:
- Preferably with Bachelor’s degree in related field of study
- Payroll Administration Certification preferred, or HR, Information Systems, Business Administration, Accounting
- With 5 years + of experience supporting Payroll Systems, Dayforce preferred (and also UKG, Lawson/Infor), HCM, HRIS or Workforce Management systems
- Experience supporting employees and managers in a shared services or help desk environment.
- Strong analytical, troubleshooting, and customer service skills
- Strong Microsoft Excel and reporting skills.
Must be amenable to working the 10:00 PM to 7:00 AM Philippine Time shift.
#LI-PV1
#LI-Remote
Skills Required
- Bachelor’s degree in a related field
- Payroll Administration Certification, or a background in HR, Information Systems, Business Administration, or Accounting
- At least 5 years of experience supporting payroll systems, Dayforce preferred; UKG, Lawson/Infor, HCM, HRIS, or workforce management systems also relevant
- Experience supporting employees and managers in a shared services or help desk environment
- Strong analytical and troubleshooting skills
- Strong customer service skills
- Strong Microsoft Excel and reporting skills
- Located in Metro Manila, Philippines
- Availability for the 10:00 PM to 7:00 AM Philippine Time shift
Carnival Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnival Corporation and has not been reviewed or approved by Carnival Corporation.
-
Wellbeing & Lifestyle Benefits — Travel perks such as complimentary standby and discounted confirmed cruises, along with wellness resources and an on‑site gym in Miami, add distinctive lifestyle value to the total package.
-
Healthcare Strength — Medical, dental, and vision coverage combined with mental‑health/EAP resources and wellness programs provide comprehensive health support for eligible roles.
-
Leave & Time Off Breadth — U.S. corporate postings outline structured vacation, sick time, and company holidays, indicating clear and predictable time‑off provisions.
Carnival Corporation Insights
What We Do
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; Iberocruceros in Spain; and P&O Cruises (Australia) in Australia. These brands, which comprise the most recognized cruise brands in North America, the United Kingdom, Germany and Italy, offer a wide range of holiday and vacation products to a customer base that is broadly varied in terms of cultures, languages and leisure-time preferences. We also own a tour company that complements our cruise operations: Holland America Princess Alaska Tours in Alaska and the Canadian Yukon. Combined, our vacation companies attract 10 million guests annually.
