The Role
Coordinates daily staff deployment, rostered headcount, employee queries, client requirements, and hospitality account operations. Collaborates with HR, welfare, transport, demand planning, accommodation, and line management teams. Ensures SOP compliance, supports reporting, works flexible shifts, and identifies opportunities to automate repetitive tasks and improve business processes.
Summary Generated by Built In
We are currently recruiting for an Administrator to join our Hospitality team in Dubai.
Scope: Administrator-Hospitality Services is responsible for supporting the smooth and efficient operation of contracts and accounts in coordination with the Operations Manager, Administrative support, and Account Manager. The primary focus of this role is to coordinate the daily deployment movements of staff.
Financial:
- Ensure the daily rostered headcount is deployed to the site.
Customer:
- Work closely with internal teams daily on all matters related to employee, HR, Welfare, Transport, Demand Planning, and Accommodation.
- Act as the first point of contact for all employee queries
- Work closely with line management to ensure client requirements are met, addressing any concerns promptly
Process:
- Ensure all workflow process SOPs are followed and carried out efficiently.
Innovation:
- Identify areas where repetitive tasks can be automated.
- Encouraged to provide suggestions in areas where improvements can be made for employees and the business.
Selection Criteria:
- 1-2 years’ experience in an outsourcing company or similar large-scale workforce
- UAE Driver's License
- Competent Computer and reporting skills
- Ability to speak and understand multiple regional dialects is a preference.
- Able to work flexible shift times to suit operational/client requirements
Skills Required
- 1-2 years of experience in an outsourcing company or similar large-scale workforce environment
- UAE driver's license
- Competent computer skills
- Competent reporting skills
- Ability to work flexible shift times to meet operational and client requirements
- Ability to speak and understand multiple regional dialects
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The Company
What We Do
Transguard Group is a leading business support and outsourcing provider in the UAE, specializing in cash services, security, manpower, and integrated facility services.
