The mission of ORR is to promote the health, well-being and stability of refugees, unaccompanied children (UC), and other eligible individuals and families, through culturally responsive, trauma-informed, and strengths-based services. ORR’s vision is for all new arrivals to be welcomed with equitable, high-quality services and resources so they maximize their potential.
The OTIP mission is to address human trafficking by supporting and leading systems that prevent trafficking and protect survivors, helping them to rebuild their lives and become self-sufficient. OTIP is responsible for the development of anti-trafficking strategies, policies, and programs to prevent human trafficking, build health and human service capacity to respond to human trafficking, increase victim identification and access to services, and strengthen health and well-being outcomes of trafficking survivors. OTIP determines eligibility for services authorized by federal statute; funds grants for direct services for survivors, the National Human Trafficking Hotline, prevention programs, and research and evaluation of anti-trafficking organizations; and provides technical assistance for service providers.
The purpose of the Mission Support Project is to provide technical, acquisition, program management, administrative, and business support services to ORR and OTIP in order to meet ACF mission requirements.
Purpose of Position
ICF is currently seeking an Administrative Support Specialist to work on the OTIP/ORR Mission Support Project. The purpose of this project is to provide support to OTIP and ORR in meeting their mission goals. This support covers a variety of activities across multiple divisions within each federal program.
The Administrative Support Specialist will use his/her expertise to support processes related to the support elements of this project, including scheduling, record organization, data entry, tracking, and logistics needs across the project.
The successful candidate will have a broad knowledge of project support and coordination. The Administrative Support Specialist will report to a divisional or bureau lead for supervision and assignments.
Positions will be fully remote, onsite embedded in the client site, and hybrid.
Key Responsibilities:
Administrative Support Specialist responsibilities include:
- Provide administrative support related to the effective and efficient delivery of project deliverables based on assignment (ORR and OTIP support).
- Support the management of tasks, schedules, and resources for the assigned support unit.
- Organizing and maintaining records and documents (digital and paper).
- Data entry support.
- Responding to and tracking requests and tasks across the assigned support unit.
- Meeting support and notetaking.
- Research activities across the assigned support unit.
- Assisting with travel arrangement and supporting and event/meeting logistics.
- Creating and editing materials for meetings, presentations, briefings, etc.
Basic Qualifications:
- High school graduate/associate’s degree
- A minimum of 1-year professional administrative support experience.
- Minimum 1 year experience with MS office applications (i.e., Word, Excel, and PowerPoint).
Preferred Skills:
- Bachelor’s degree in social work, public administration, communications, public relations, or related field which requires an understanding of written communication.
- Working knowledge of OTIP and ORR missions and work.
- Experience working for a federal program.
- Basic proficiency in the use of Smartsheet, Power BI, or similar applications.
Professional Skills:
- Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
- Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
- Exceptional administrative support skills.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment.
- Excellent verbal, interpersonal and written communication skills.
- Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy.
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Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.
Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$59,837.00 - $101,722.00
DC Remote Office (DC99)
Top Skills
What We Do
ICF is a global advisory and technology services company with approximately 9,000 employees in industries across the public and private sectors. For over 50 years, we’ve been helping clients take on some of the world’s most complex challenges to produce exceptional results. Our work is the catalyst to help shape the future for all.
Beyond our purpose-driven work, we invest in our employees and their experience with us. We have numerous options for healthcare and many additional benefits, including immediate access to 401k retirement matching and pet insurance. Our Employee Community Networks help members find support, belonging, and growth by enhancing internal networks and professional development. We offer paid volunteer time and match your donations. As learning is a never-ending journey, we offer tuition reimbursement, mentorship programs, communities of practice to contribute to and grow from, and memberships to LinkedIn Learning and Coursera. We aim to consider every aspect of how to invest in people so they can belong, grow, and thrive with us.
Why Work With Us
At ICF, we are a purpose-driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. We are not all the same. And that has always been our greatest strength. We are at our best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do th
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