Administrative Specialist

Are you looking for a career where you can make a difference in the lives of individuals in recovery for mental health and substance use disorders?  Do you thrive in a healthy and collaborative work environment where you can grow personally and professionally? 

JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives. We are seeking a highly organized and detail-oriented Administrative Specialist to join our healthcare team. In this role, you will be responsible for providing clerical and administrative support to our programs and services. This position serves as administrative support for the office, maintains provider scheduling and aids in triaging patient needs to ensure timely and appropriate services are delivered.

Develop a career dedicated to connection, compassion, and community.  Community Health Alliance is an employer that offers career opportunities with purpose. 

At Community Health Alliance our employees are our greatest asset so we offer a full benefit program designed to support you and your family.

 We are proud to offer a comprehensive benefits package for full-time employees:

• Affordable medical, dental and vision insurance
• Company paid Health Reimbursement Arrangement (HRA)
• Generous paid time off (PTO) & paid holidays
• Retirement plan with company match – up to 6%
• Career ladder – opportunities for professional growth
• Company paid life insurance
• Employee training and continued education opportunities
• Mileage reimbursement

Job Duties and Responsibilities:

• Schedule would be Monday-Friday 8am-5pm with some evenings required.
• Provide administrative and clerical support for outpatient offices, including phones, scheduling, greeting visitors, and general office tasks.
• Manage calendars, appointments, patient accounts, and wait‑list activities to ensure smooth patient flow and timely admissions.
• Serve as the primary administrative contact, coordinating with staff, patients, and external agencies while maintaining professionalism and confidentiality.
• Maintain accurate documentation in the electronic medical record and ensure proper handling, security, and retention of office files.
• Keep office and reception areas organized, stocked, and functioning efficiently, including managing supplies and inventory.
• Support data tracking and reporting, ensuring required information is complete and up to date.
• Provide ethical, culturally sensitive customer service to patients and staff in a recovery‑focused environment.
• Ensure compliance with HIPAA, 42 CFR Part 2, and all regulatory requirements.
• Offer backup coverage for registration, admissions, and other site locations as needed.

• High School Diploma.
• Minimum one year work experience working in an office or similar customer service setting.
• An understanding of mental illness and substance use, psychiatric symptoms, and impact on functioning and behavior.
• Valid driver's license, car insurance, and insurable driving record required.
• Knowledge and understanding of mental health, alcohol and drug treatment and recovery, engagement of persons in treatment and recovery and an understanding of other healthcare systems, social service systems and the criminal justice system.
• Must be able to work well under pressure while being able to perform different tasks in a small time frame.

Community Health Alliance is a regional leader providing the highest industry standards for health and human services. Our agencies of Transitional Living and Sojourner offer a complete continuum of mental health and substance use treatment services.  We equip our clients with the resources, services, and tools they need to achieve their goals and reach their highest personal potential. Community Health Alliance is proud to play a key role in helping individuals achieve a brighter and healthier future.  Through innovation, integration, and collaboration of our agencies, the Community Health Alliance strengthens and empowers the individuals, families, and communities we serve.

 Community Health Alliance, is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.