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The Role
Provide front-desk clerical support including answering phones, greeting customers, receiving and processing applications and verifications, performing data review and entry, supporting special projects for Family Assistance programs, and completing required trainings.
Summary Generated by Built In
Under general supervision, is responsible for professional staff work of routine through average difficulty. The candidate selected for this position will be responsible for front desk clerical type duties such as answering phones, greeting customer, receiving & processing customer applications and verifications. This position calls for a lot of data review and data entry, the candidate will be subjected to special projects and special assignments related to Family Assistance programs. Customer service is top priority to us, training will be done onsite with clerical teams already in place, in addition to required classroom and virtual trainings. Education and Experience: Candidate must be high school graduate or have their GED.
Skills Required
- High school diploma or GED
- Answer phones and greet customers (front desk clerical duties)
- Receive and process customer applications and verifications
- Data review and data entry experience
- Ability to perform special projects and special assignments related to Family Assistance programs
- Strong customer service skills
- Willingness to attend onsite, classroom, and virtual training
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The Company
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
