Administrative Officer

The Administrative Officer in the Sales Promotion and Incentives Department is responsible for supporting the department through efficient management of administrative tasks. Key duties include supporting event logistics, managing industry award registrations, and overseeing inventory stock. This role also involves managing payroll, coordinating with vendors, maintaining databases, and ensuring compliance with company policies. Strong organizational and communication skills are essential to facilitate smooth operations and contribute to the department’s success.

Position Responsibilities:

• Logistic Support for agency events: Assist in organizing agency events and recognition dinners, ensuring all logistics and details are managed efficiently to create memorable experiences for attendees.

• Administrative Coordination: Organize and oversee the administrative work and general office support within the department, ensuring smooth operations and efficient workflow.

• Industry Awards Management: Manage the registration process for various industry awards, including LUA (Life Underwriters Association), GAMA (General Agents and Managers Association), and IQA (International Quality Award), etc., ensuring all submissions are accurate and timely.

• Payroll Management: Manage payment and deduction processes in payroll, ensuring accuracy and compliance with company policies and regulations.

• Communication Liaison: Act as a point of contact for internal and external communications related to sales promotions and incentives, ensuring clear and timely information flow.

• Database Management: Maintain and update databases related to sales promotions, incentive programs, and participant information, ensuring data accuracy and accessibility.

• Documentation and Record Keeping: Ensure all documentation related to sales promotions and incentives is accurately recorded and securely stored for future reference and auditing.

• Inventory stock management: Monitor and manage inventory levels of promotional materials, event supplies, and incentive items. Ensure timely replenishment, accurate record keeping and minimize wastage to support departmental activities.

Required Qualifications:

• HKCEE / HKDSE with 2-3 years of experience in administrative or office support roles

• Proficient in PC application such as MS Word, Excel, Powerpoint and Chinese word processing

• Good command of Cantonese and English; Mandarin is an advantage.

• Strong organizational and time-management skills, with the ability to prioritize tasks and work under tight deadlines

• Excellent communication and interpersonal skills, with the ability to interact effectively with individuals at all levels of the organization

• Attention to detail and a commitment to accuracy

• Fresh graduates may also be considered

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].