At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
We’re looking for an experienced Account Executive based in Hong Kong who will own all sales activities within their assigned territory. You will lead prospecting, lead generation, sales calls, and manage the entire sales cycle—from proposal to contract negotiation and deal closure. Your impact will be measured by meeting and exceeding sales goals while delivering exceptional integrity, quality, and customer service. You’ll collaborate closely with Sales Directors and the marketing team to grow Qualtrics’ footprint across key industries including mid-size to large companies, governments, NPOs, and academic institutions.
How You’ll Find Success
- Takes initiative and works entrepreneurially to achieve outcomes
- Strong track record of exceeding sales quotas consistently
- Skilled at acquiring and developing new clients within complex sales cycles
- Expert negotiator comfortable closing deals and managing contracts
- Ability to sell complex SaaS platforms (specifically Qualtrics XM) to strategic accounts
- Clear and compelling communicator with storytelling skills to connect features to client needs
- Comfortable working in a bilingual environment with strong proficiency in Chinese and English
How You’ll Grow
- Sharpen your sales and problem-solving skills in a dynamic SaaS environment
- Learn to manage and overcome challenges by developing creative solutions
- Gain experience working with an international, cross-functional team
- Access ongoing coaching and structured career development opportunities within Qualtrics
- Grow your network and influence across industries and enterprise clients
Things You’ll Do
- Lead all sales activities in your territory, from identifying prospects to closing deals, driving incremental product revenue
- Acquire new clients and negotiate sales of Qualtrics’ Experience Management platform to mid-sized and large organizations
- Guide potential customers through tailored sales presentations that demonstrate how Qualtrics features meet their specific needs
- Build and maintain strong relationships with senior leaders and multiple stakeholders in client organizations
- Collaborate with marketing to develop and execute demand generation campaigns and follow up on event and trade show leads
- Stay current on competitive landscape and market trends to shape winning proposals, pricing, and offers
- Represent Qualtrics at conferences and industry events to deepen market presence and generate leads
What We’re Looking For On Your Resume
- Bachelor’s degree or higher
- 6+ years of successful sales experience, preferably in SaaS or related technology sales
- Proven history of meeting or exceeding sales quotas in Hong Kong or similar markets
- Strong written and verbal communication skills in both Chinese (Cantonese or Mandarin) and English
- Experience with cold calling and pipeline development
- Proficiency with Salesforce.com or equivalent CRM tools
- Highly competitive, self-motivated, and with a strong work ethic
What You Should Know About This Team
- Small, tight-knit team of driven, intelligent, and organized professionals
- Collaborative culture that encourages knowledge sharing and supports individual achievement
- Focused on exceeding ambitious quarterly and annual goals tied directly to company growth
- Great opportunity to grow your career in a fast-paced, innovative technology company
- Passionate about delivering value to clients and fostering long-term partnerships
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Wellness Reimbursement - 2,350 HKD per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- 14,000 HKD Experience bonus to be used for an “Experience” of your choosing
- Experience Leave - additional 5 days a year to take for experiences!
- Hybrid working environment - 3 days in office, 2 from home.
- 75 HKD meal allowance 5 days per week.
Top Skills
What the Team is Saying
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.
Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
