We are seeking a talented individual to join our Pension Administration team at Mercer. This role will be based in Toronto, ON. This is a hybrid role that has a requirement of working at least three days a week in the office.
We are seeking a detail-oriented and proactive Administrative Coordinator to support our administration team with daily operations and special projects. This role is vital in ensuring smooth workflow and effective communication within the department, while also helping to prepare and update Word and PDF documents, prepare packages, and manage multiple data points with a high level of accuracy. The successful candidate will be highly organized, able to see the bigger picture across multiple tasks, and comfortable supporting a team environment where attention to detail and strong priority management are essential.
We will count on you to:
Compile and maintain administrative information by researching sources, collecting and interpreting data, entering data, and managing database information.
Develop and update filing systems and procedures to maintain department information.
Format and design new document templates for department use.
Organize department social functions to optimize team performance.
Provide support to the pension administration team on daily deliverables and special projects.
Handle higher-level internal and external inquiries to ensure high customer satisfaction and effective communication.
What you need to have:
Minimum 1-2 years experience in administrative support roles or relevant experience
Strong organizational and multitasking skills.
Excellent written and verbal communication abilities.
Proficiency in data entry, database management, and Microsoft 365 applications, especially Word, with experience updating and managing PDF documents
Ability to work independently and as part of a team.
What makes you stand out?
Experience in pension related roles
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Skills Required
- 1-2 years of experience in administrative support roles or relevant experience
- Strong organizational and multitasking skills
- Excellent written and verbal communication abilities
- Proficiency in data entry and database management
- Proficiency in Microsoft 365 applications, especially Microsoft Word
- Experience updating and managing PDF documents
- Ability to work independently and as part of a team
- Experience in pension-related roles
What We Do
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].








