Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your Role: At the Heart of the Chain
Core Duties:
Serve as a liaison between warehouse operations and other departments (HR, IT, Procurement, etc.) to streamline communication and resolve issues efficiently.
Identify opportunities to improve administrative processes and workflows; recommend and help implement enhancements to improve efficiency and accuracy.
Organize internal meetings, including preparing agendas, booking meeting rooms, taking minutes, and distributing follow-ups.
Help coordinate on-site events or initiatives that support team engagement and morale.
Support and organize service tickets related to warehouse operations, including equipment and facility-related issues.
Assist management in scheduling vendor services, ensuring timely service delivery.
Document Management:
Maintain accurate and organized records of warehouse activities, including inventory logs, shipping documents, and compliance records.
Ensure that all documents are securely stored in accordance with company policies and legal requirements.
Conduct regular audits of document storage systems to ensure accuracy and completeness.
Employee Scheduling:
Develop and distribute employee schedules in Humanity, ensuring all shifts are covered and resolving scheduling conflicts or changes.
Coordinate with sorting management to meet operational needs and manage team adjustments.
Reports and Presentations:
Prepare and analyze various reports related to warehouse operations, such as inventory levels, order fulfillment, and performance metrics.
Create and present presentations for internal meetings and management reviews, highlighting key data and insights.
Procurement:
Manage procurement activities, including ordering and tracking supplies, equipment, and materials needed for warehouse operations through EWAY and ServiceNow.
Monitor facility supply levels (e.g., pallet wrap, garbage bins, labels) and anticipate future needs to prevent shortages or overstocking.
Other duties as assigned.
Why Join Intelcom | Dragonfly?
Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program…
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
See you soon!
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
Skills Required
- Serve as liaison between warehouse operations and HR, IT, Procurement, and other departments
- Develop and distribute employee schedules using Humanity
- Manage procurement and service tickets using EWAY and ServiceNow
- Maintain and audit document records for inventory, shipping, and compliance
- Prepare and analyze reports on inventory levels, order fulfillment, and performance metrics
- Organize internal meetings, prepare agendas, take minutes, and distribute follow-ups
- Coordinate vendor services and scheduling for equipment and facility needs
- Identify and recommend administrative process and workflow improvements
What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
