Technology Administrative Coordinator (Contract)

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Technology Coordinator plays a key role in achieving strategic and tactical objectives for the Service Desk department. The coordinator is responsible for providing operational support, managing projects and initiatives, and performing high-level administrative functions.

The Day-to-Day:

• Manage logistics of events and conferences, (ie. FRANMAC and quarterly SD events) drive agenda, speakers, and content creation.
• Provide regular updates to leadership and other stakeholders on the status and progress of IT services and projects to effectively support the restaurants
• Assist in preparing reports and presentations to support operational projects and initiatives related to the Service Desk and Operations.
• Assist the Service Desk and Operations teams by contributing to IT service projects, focusing on enhancing system efficiencies, user support, and technology solutions
• Partner with team leads to identify opportunities for process improvements and implement best practices to enhance the quality and efficiency.
• Maintain supplies and equipment for the 100+ Service Desk team, ensuring a well-organized and efficient workspace for a team
• Impact Mitigation, ensure the department remains adequately resourced and supported to prevent disruptions to service and delays in resolving restaurant-reported issues by engaging in specialized tasks that align with strategic IT objectives and operational goals
• Ensure management and staff are updated on schedule changes, seating assignments, and other relevant information promptly and effectively.
• Handle sensitive and confidential information with professionalism and discretion, following the organization's policies and procedures

Is This You?

• Bachelor's degree or equivalent experience in a related field.
• Minimum of 4 years of experience in an administrative or operational role, preferably in a technology or service-oriented environment.
• Strong communication, interpersonal, and customer service skills, with the ability to work effectively with diverse teams and stakeholders
• Proficient in Microsoft Office applications, especially Word, Excel, PowerPoint, and Outlook.
• Experience with project management tools and methodologies.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks and projects with minimal supervision, meeting deadlines and expectations.
• Excellent verbal and written communication skills.
• Ability to work effectively with diverse teams and stakeholders.
• High level of professionalism and confidentiality

Salary Range: $32-34/hour

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Contractors and Privacy Notice for California Employees.