Williams Lea is the global provider of skilled business-critical support services to financial, legal, and professional services firms. We connect people, processes, and technology to manage documents and streamline key operational functions.
From our humble beginnings as a financial printer in London, to our position today as a global outsourcing leader, our business is built on a strong heritage, great relationships, and a talented team. Our 6,000 worldwide employees work onsite at clients’ locations and onshore/offshore at Williams Lea operations centers providing unrivaled support and helping clients transform their support operations. With revenues of over $400 million, Williams Lea is backed by Advent International, one of the largest global private equity investors.
Mayer Brown is hiring for a Administrative Associate (Legal) to work Monday to Friday 11:00 Am to 8:00 pm Eastern Time!
Pay: $18.50 hourly
Benefits:
- Medical
- Dental
- Vision
- 401k
- PTO
- Life Insurance
- Prescription Drug Plan
- Flexible Spending Account
- Domestic Partner Benefits
- Commuter Benefits
The Administrative Associate (Legal) is a professional delivering exceptional customer service to external stakeholders. They will provide dedicated secretarial / administrative support to participating associates, staff attorneys, and other practice professionals across all US firm offices.
Job Duties:
- Answers dedicated phone extensions for assigned firm personnel
- Prepares expense reports and payment funds requests
- Prepares and submits invoice requests
- Performs data entry
- Performs document production (editing, creating, comparison/redlines)
- Maintains and inputs information on various data storage sites
- Works under time constraints to meet deadlines
- Reviews own work product for accuracy
- Produces accurate and high-quality work
- Communicates effectively and respectfully with co-workers and client requestors
- Uses job tracking software to log in and out of all tasks for internal tracking purposes
- Other duties as requested by the client and management
Job Qualifications:
Specific Technical Skills:
- Must be proficient in MS Office, including Word, and Excel.
- Experience with 10 key calculator preferred
Performance Traits:
- Critical thinking / analytical skills
- Proven customer service skills required in order to create, maintain and enhance client relationships
- Excellent organizational skills and ability to manage multiple assignments simultaneously.
- Exceptional organizational and communication skills (written and verbal).
- Knowledge of proper grammar, spelling, and language usage, as well as standard business correspondence formatting.
- Able to make independent decisions that conform to business needs and policy
- Attention to detail, time management and problem-solving skills.
- Able to troubleshoot tasks or concerns on own; understands when to escalate a problem to a supervisory level
- Ability to maintain professional composure when working with immediate deadlines
- Ability to work both independently and collaboratively as part of a team
- Ability to work in a fast-paced environment
- Ability to prioritize work to balance multiple projects and deadlines.
- Highly professional approach to responding to requests and demonstrated ability to provide quality customer service to attorneys.
- Ability to work well under pressure.
- Demonstrated self-starter with the desire to show ownership and commitment to the job.
- Energetic and positive personality, willing to go above and beyond to meet client expectations
- Ability to maintain confidentiality of sensitive materials/documents.
Education/Training/Certifications:
- Associate degree, preferred
Minimum Years of Experience Required:
- Two years of similar work experience in a professional services firm.
Your safety and well-being:
As we all continue to deal with the effects of COVID-19, your health and well-being remain our top priority. In preparation for returning to our workplaces, the following guidance has been developed with reference to government, designated authority, as well as feedback received from employees. This guidance is further supported by our Wellness site content and external resources to help you manage through these unprecedented times.
Face masks:
To supplement social distancing and where stipulated, everyone is required to wear a face mask at all times upon entering and when working within the building.
Social distancing:
Workstations and office areas are continually evaluated to ensure the 2m/6ft social distancing rule can be applied and adhered to by all employees.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
Top Skills
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
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