Administrative Assistant

Posted 8 Days Ago
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Guanacaste, Carrillo, Belen, CRI
In-Office
Mid level
Healthtech • Biotech
The Role
Provide day-to-day office and family-related administrative support, coordinate with Facilities/HR/Finance/vendors, manage onboarding/offboarding, track budgets and invoices, support events and customer-facing activities, maintain records, and identify process improvements while ensuring policy and regulatory compliance.
Summary Generated by Built In
Role summary
Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. We are looking for an Administrative Office Manager to join our team. This is an individual contributor role designed to ensure the effective day-to-day administration, coordination, customer facing activities support and operational support of office and family-related administrative services.
In this role, you will act as a key operational partner for employees, leaders, and cross-functional teams, ensuring that office operations, administrative processes, customer facing activities and family-related support activities run smoothly, efficiently, and in compliance with internal policies and local requirements.
You will work closely with Business leaders, Facilities, Finance, IT, Human Resources and external service providers, contributing to a positive employee experience while maintaining high standards of organization, service quality, and confidentiality.


Role expectations

  • Manage day-to-day office administration activities, ensuring smooth operation of facilities-related and administrative services.
  • Coordinate and administer family-related support processes (e.g., benefits administration support, employee services coordination, documentation, and follow-up) in alignment with company policies and local regulations.
  •  Serve as a primary point of contact for employees regarding office administration and family administration inquiries, escalating issues as appropriate.
  •  Coordinate with Facilities, HR, Finance, and external vendors to ensure timely delivery of services and resolution of operational issues.
  •  Work with suppliers to ensure the adequate quality of service as needed by the business as well as to support supplier improvement plans follow up aligned to business needs (e.g supplies, catering, travel agencies, transportation, entertainment, and others).
  •  Maintain accurate records, documentation, and reports, ensuring data integrity and confidentiality.
  • Ensure the capture and follow up of tasks and initiatives assigned to organizational leaders as well as to handle reminders and proactive support to ensure deliverables are on track.
  • Support onboarding and offboarding processes from an administrative and logistical perspective.
  • Assist with budget tracking, invoice processing, and purchase requests related to office and administrative services.
  • Support internal and external events, meetings, and employee activities from a logistical and coordination standpoint.
  • Support customer facing activities whether local or external and assist on the coordination and planning of field visit trips, agenda planning and communications related to these events.
  • Identify opportunities to improve administrative processes and contribute to continuous improvement initiatives.
  • Ensure compliance with internal policies, procedures, and applicable local regulations in all administrative activities.


What we're looking for
Typically:
  • A Bachelor’s degree or equivalent experience in Business Administration, Administration, Human Resources, or a related field.
  • Proven at least 4 years of experience in office management, administrative coordination, or similar operational roles for multiples Sr. Managers and Directors.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • High attention to detail and strong documentation skills.
  • Excellent interpersonal and communication skills, with the ability to work cross-functionally.
  • Discretion and professionalism in handling confidential information.
  • Proficiency in Microsoft Office and digital collaboration tools.
  • Bilingual English/ Spanish


About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.

Skills Required

  • Bachelor's degree or equivalent experience in Business Administration, Administration, Human Resources, or related field.
  • At least 4 years of experience in office management, administrative coordination, or similar operational roles supporting multiple senior managers/directors.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • High attention to detail and strong documentation skills.
  • Excellent interpersonal and communication skills, ability to work cross-functionally.
  • Discretion and professionalism in handling confidential information.
  • Proficiency in Microsoft Office and digital collaboration tools.
  • Bilingual English/Spanish.

Align Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.

  • Healthcare Strength Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
  • Strong & Reliable Incentives A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
  • Retirement Support Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.

Align Technology Insights

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The Company
HQ: San Jose, CA
10,001 Employees
Year Founded: 1997

What We Do

Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?

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