Administrative Assistant

Looking for: Administrative Assistant

Role Overview:

We are seeking a detail-oriented and trustworthy Administrative Assistant to support two growing platforms, Terefic (reference-checking platform) and TurboCheck (fraud detection platform). This role focuses on billing operations, payment tracking, customer usage analysis, and general administrative support.

The ideal candidate is highly meticulous, data-driven, and an excellent written communicator who can proactively manage invoicing workflows and client communications.

Scope of Work:

• Invoicing & Billing
  
• Generate and send invoices via platforms such as Xero and Stripe
  
• Adjust invoices based on client usage (e.g., number of users or verifications)
  
• Monitor billing cycles and ensure timely invoicing
  
• Payment Tracking & Follow-Ups
  
• Consolidate and reconcile incoming payments across systems and bank accounts
  
• Track overdue invoices and send follow-up reminders promptly
  
• Maintain accurate payment records
  
• Customer Usage Analysis
  
• Extract and analyze client usage data from internal systems/databases
  
• Identify trends, anomalies, or opportunities for plan adjustments/upgrades
  
• Support periodic account reviews and cleanup processes
  
• Administrative Support
  
• Draft and respond to emails (including billing inquiries and follow-ups)
  
• Assist in preparing client proposals and documentation
  
• Support ad hoc administrative tasks as needed
  

Qualifications:

• Strong written communication skills (professional and clear email drafting)
  
• High attention to detail and accuracy
  
• Strong proficiency in Microsoft Excel or Google Sheets
  
• Data-oriented mindset with the ability to analyze and interpret usage data
  
• Proven experience in administrative, virtual assistant, or similar roles
  
• Trustworthy and able to handle sensitive financial and client information (NDA required)
  
• Nice to Have:
  
• Familiarity with AI tools and willingness to leverage automation
  
• Experience working with SaaS platforms or subscription-based billing
  
• Basic understanding of databases or data querying
  

Tools Required:

• Accounting & Billing: Xero, Stripe
  
• Productivity: Google Workspace / Microsoft Office (especially Excel)
  
• Communication: Email platforms
  
• Data Handling: Internal databases (training will be provided)
  
• Additional: Familiarity with AI tools is a strong plus
  

Shifts & Hours:

• Starting with a minimum of 10 hours per week
  
• Example schedule: ~2 hours per day, Monday–Friday
  
• Semi-flexible schedule:
  
• Core administrative tasks can be completed flexibly
  
• Some tasks may require overlap with US business hours (Central Time preferred)
  

Target Start Date:

• Target start: As soon as possible upon candidate selection