Administrative Assistant

Sorry, this job was removed at 04:07 p.m. (CST) on Thursday, May 22, 2025
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Norwich, NY
In-Office
Fintech • Software • Financial Services
The Role
Pay Range: $22.35 - $31.28

Provides administrative and logistical support to division executives and other senior leaders. Coordinates company meetings and employee events. Responsible for building management, including coordination with Facilities, Technology, Security, etc. Handles the coordination of internal and external agency communications. Responsible for supporting the Contract & Compliance Department with all customer complaints associated with business line products and services, logging and responding to them. Responsible for assembling materials for reports to senior management.

Education and Experience:

  • Associates Degree in business or related field and/or equivalent work experience
  • Minimum of 2 years of relevant experience in an executive support role with an emphasis on confidentiality
  • Valid drivers License and reliable transportation are required.

Skills and Abilities:

  • Proficient computer skills: Word, Excel, Power Point, Adobe, Microsoft Teams, etc.
  • Excellent oral and written communication, negotiation and relationship-building skills
  • Reliability and discretion
  • Excellent customer service skills
  • Adaptability
  • Organizational skills
  • Problem solving and resourcefulness
  • Initiative

Tasks Performed:

  • 35% Supporting Senior Management: Provides a full range of administrative support to the agency president and other agency leaders.
  • 25% Support to the Contract & Compliance Department by management of agency and employee insurance licenses through the administration of dedicated software platform and assisting in all New York State Department of Financial Services filings, such as cybersecurity regulation filings and satellite filings.
  • 20% Office Management: Oversees the maintenance, security, and safety of all agency locations, while maintaining a clean and enjoyable working environment. Retains accuracy of all floor plans. Ensures equipment is running properly, organizes office operations and procedures.
  • 15% Report Management: Responsible for preparing agency documents, reporting and presentations for the senior leadership team.
  • 5% Other duties as assigned.

Other Job Requirements:

  • As business needs require, the Administrative Assistant will run office related errands

Physical Requirements:

  • Communicate effectively with internal and/or external customers
  • Stationary 75% of time or greater
  • Move Objects to Maximum 10 lbs

Benefits for Full-Time Employees: 

  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. 

  • Parental Leave: Six weeks of paid leave at 100% of your salary. 

  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

  • Dental and Vision Coverage: Ensuring your overall health and well-being. 

  • Flexible Spending Accounts: For healthcare and dependent care expenses. 

  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. 

  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. 

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage. 

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

  • Adoption Assistance: Supporting your growing family. 

  • Tuition Reimbursement: Invest in your education and career growth. 

  • Employee Assistance Program (EAP): Access to support and resources. 

  • Financial and Banking Services: Various benefits and financial planning assistance. 

Benefits for Part-Time Employees Working 20+ Hours/Week: 

  • Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 
  • Generous Parental Leave: Six weeks of paid leave at 100% of your salary. 

Benefits for All Part-Time Employees: 

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

  • Paid Sick and Safe Leave: For your health and safety. 

  • Employee Assistance Program (EAP): Access to support and resources. 

  • Financial and Banking Services: Various benefits and financial planning assistance. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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The Company
HQ: NorwichNorwich, NY
1,558 Employees
Year Founded: 1856

What We Do

NBT Bancorp Inc. is a financial services holding company headquartered in Norwich, N.Y. The company primarily operates through NBT Bank, N.A., a full-service community bank and two financial services companies. NBT Bank has over 150 locations in seven states with offices in New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. NBT Bank is an Equal Housing Lender and member of FDIC. EPIC Advisors, Inc., based in Rochester, N.Y., is a full-service 401(k) plan recordkeeping firm. NBT Insurance Agency, LLC, based in Norwich, N.Y., is a full-service insurance agency.

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