Jobs at NBT Bank

Process and reconcile monetary and non-monetary transactions, resolve escalated issues, support customers and teammates, maintain compliance with laws and policies, create/update procedures, and prepare reports. Provide cross-training, uphold service levels, and focus on risk and fraud mitigation.

Perform moderately complex monetary and non-monetary banking transactions, reconcile accounts, resolve escalated issues, maintain compliance with laws and policies, support customers and teammates, create/update procedures, and prepare reports.

Interview and profile customers to determine investment and insurance needs, recommend products and referrals, monitor client investments, develop business plans, and cultivate branch relationships to drive sales and referrals.

Market Leaders execute sales strategies by developing new business opportunities and maintaining strong relationships with regional banking divisions. They focus on achieving revenue growth and customer retention while collaborating closely with bank partners.

Originate residential mortgage and home equity loans, develop and execute sales plans, build referral networks, advise clients on products, coordinate documentation through closing, and meet sales goals while ensuring regulatory compliance.

Interview and profile customers to determine investment and insurance needs; recommend products and make referrals; monitor client investment performance; develop and execute business plans to meet sales goals; cultivate relationships with branch staff; maintain compliance and required securities and insurance licensing.

Perform bank operations including data collection, verification, account maintenance, reconciliations, and transaction processing. Provide customer support, uphold compliance and internal controls, assist with onboarding/training, and cross-train to cover team duties while mitigating risk and fraud.

The Financial Consultant interviews customers to assess their investment and insurance needs, recommends appropriate products, monitors performance, and collaborates with branch teams focused on sales.

The Private Wealth Advisor interviews clients to assess investment and insurance needs, recommends solutions, monitors performance, and fosters client relationships.

Contact delinquent consumer and residential mortgage customers to collect payments, research and process account transactions, investigate lost or misapplied payments, recommend foreclosure/repossession/legal actions, review collateral and problem accounts with managers, and prepare reports and maintain files.

The Business Development Manager will drive agency revenue through new customer acquisition and cross-selling insurance products, while establishing relationships with banking partners and clients.

Perform bank operations tasks including processing monetary and non-monetary transactions, account maintenance, reconciliations, exception resolution, and customer support. Maintain compliance with laws, policies, and internal controls, assist with training and reporting, and uphold service level standards in a fast-paced environment.

Provide administrative and trust-accounting support for wealth management: process correspondence, fees, tax payments, account openings/closings, daily balancing, report generation, and customer service. Maintain logs, upload tax files to authorities, perform vault inventories, and assist across department rotations.

The Market Leader Sales Executive is responsible for retaining and servicing existing customers, achieving revenue goals through effective client management and providing tailored insurance solutions. Key tasks include meeting retention targets and developing relationships with clients and service teams.

The Territory Sales Manager leads a business development team in investment and insurance sales, ensuring production goals are achieved while coaching and training team members.

Lead process governance and first-line compliance for commercial lending. Develop and maintain procedures, support compliance monitoring, implement regulatory and audit-driven changes, coordinate remediation, and align system workflows (nCino) with policy and controls across intake, closing, and servicing.