Jobs at NBT Bank

The Relationship Manager is responsible for client relationship management, client retention, executing diverse client activities, and generating additional revenue while maintaining high client trust and satisfaction.

Lead accounting operations, financial reporting, and compliance with GAAP and SEC standards. Oversee monthly, quarterly, and annual close, budgeting, financial analysis, KPIs, and process improvements. Manage, mentor, recruit, and develop accounting teams, support audits and M&A activities, and provide strategic financial insights to senior leadership.

The Technical Associate II installs, repairs, and maintains computer systems, while troubleshooting and upgrading hardware and software under supervision.

The Market Leader Sales Executive is responsible for retaining and servicing existing customers, achieving revenue goals through effective client management and providing tailored insurance solutions. Key tasks include meeting retention targets and developing relationships with clients and service teams.

The Territory Sales Manager leads a business development team in investment and insurance sales, ensuring production goals are achieved while coaching and training team members.

Market Leaders execute sales strategies by developing new business opportunities and maintaining strong relationships with regional banking divisions. They focus on achieving revenue growth and customer retention while collaborating closely with bank partners.

Perform detailed commercial credit analysis and customer due diligence, prepare spreads and analytical memorandums for complex borrower structures, underwrite loans, complete annual reviews and restructurings, support credit officers on client calls, mentor junior analysts, and lead special projects to maintain asset quality and portfolio performance.

Manage high impact business accounts, performing customer service, sales, and insurance coverage advocacy while maintaining customer satisfaction.

Lead a team of 4–8 IT staff to administer and maintain user accounts and assigned systems. Handle complex escalations, perform account provisioning, service pack installs, health checks, and licensing. Manage projects, update process documentation, and assist business lines with continuity planning and risk analysis.

Analyze and test transactions, records, and processes for regulatory compliance; document findings, develop recommendations and reports, research laws/regulations, and support compliance operations independently.

Provide customer service and sales support for small business and individual insurance accounts. Respond to customer inquiries via phone, written, and face-to-face communications; research coverage and underwriting guidelines; recommend products to address coverage gaps; process transactions in agency and carrier systems; participate in department meetings and support continuous improvement. Occasional regional travel required.

Interview and profile customers to determine investment and insurance needs, recommend products and referrals, monitor client investments, develop business plans, and cultivate branch relationships to drive sales and referrals.

Evaluate, monitor, and document banking compliance activities by reviewing data, transactions, records and processes. Execute testing, research laws/regulations, develop summaries and recommendations, and provide operational support under general supervision while meeting timeliness and accuracy standards.

Support finance team across billing, accounts payable, accounts receivable, and general accounting. Assist with fee inquiries, monthly/quarterly billing, journal entries, vendor invoice coding, reconciliations, bank statement review, closing books, account setups, and collections. Perform other assigned duties.

Interview and profile customers to determine investment and insurance needs; recommend products and make referrals; monitor client investment performance; develop and execute business plans to meet sales goals; cultivate relationships with branch staff; maintain compliance and required securities and insurance licensing.

The Private Wealth Advisor interviews clients to assess investment and insurance needs, recommends solutions, monitors performance, and fosters client relationships.

The Financial Consultant interviews customers to assess their investment and insurance needs, recommends appropriate products, monitors performance, and collaborates with branch teams focused on sales.

The Credit Analyst II conducts customer due diligence and financial analyses, prepares documentation, and interacts with credit officers regarding borrower evaluations.

The Business Development Manager will drive agency revenue through new customer acquisition and cross-selling insurance products, while establishing relationships with banking partners and clients.

Lead the development and strategy for deposit products. Manage pricing, analyze market trends, and oversee revenue strategies. Mentor staff and collaborate with stakeholders to drive initiatives.