Jobs at NBT Bank

Administer and maintain IT systems, manage user accounts and permissions, resolve complex technical issues, support business continuity planning, and lead assigned projects. Coordinate workflow, update department processes and knowledgebase, perform service pack installs and health checks, and assist lines of business with escalated customer issues.

Processes monetary and non-monetary banking transactions, maintains and verifies account information, performs reconciliations, resolves exceptions, prepares reports, supports customers and employees, follows regulatory procedures, and assists with training and team coverage.

Reconciles assigned general ledger accounts, researches and resolves discrepancies, supports process improvements, helps allocate workloads, cross-trains team members, and provides quality assurance support. The role develops reconciliation procedures, responds to internal inquiries, and ensures compliance with established processes while working semi-independently under supervisory guidance.

Processes moderately complex monetary and non-monetary banking transactions, reconciles exceptions, supports customers and teammates, and resolves escalated operational issues. Ensures compliance with banking regulations, policies, and internal controls while mitigating risk and fraud. The role analyzes and verifies data, prepares reports, updates procedures, assists with training and onboarding, and provides coverage for related team duties.

Installs, repairs, maintains, troubleshoots, upgrades, and replaces company computer hardware and software. Documents systems, advises employees on system use, communicates about technical issues, and completes assigned projects under supervision. The role requires Windows PC expertise, standardized IT support practices, strong communication, A+ and HDI certifications, and occasional night or weekend work.

Oversees accounting staff, directs accounting functions and systems, ensures timely and accurate reporting, and leads process improvement initiatives. The supervisor manages team projects supporting strategic directives and product development, while training, mentoring, coaching, and evaluating accounting employees. The role requires strong accounting expertise, knowledge of banking operations and regulatory requirements, proficiency with accounting software, and the ability to deliver accurate results in a deadline-driven environment.

Prepare and review complex retirement plan compliance tests, year-end packages, government filings, and regulatory forms including Forms 5500, 5330, and 8955-SSA. Reconcile plan assets, calculate contributions and corrective earnings, prepare plan documents, research compliance issues, support audits, and mentor team members. The role requires advanced retirement plan knowledge, accurate regulatory reporting, independent work, and collaboration across departments.

Twelve-month rotational development program preparing associates for mid-level banking roles. Participants receive classroom instruction and hands-on experience across branches, credit, business and consumer lending, collections, operations, call center, risk, compliance, and related departments. Responsibilities include performing assigned banking duties, learning departmental procedures, building professional skills, and accepting assignments throughout the bank’s geographic footprint.

Contacts delinquent consumer and residential mortgage customers to collect payments, researches and processes account transactions, investigates lost or misapplied payments, and recommends foreclosure, repossession, or legal action. The role reviews collateral and problem accounts, coordinates with customers and bank personnel, prepares reports, maintains files, and ensures required procedures are completed. Some evening hours are required.

Interview and profile customers to determine investment and insurance needs, recommend products and referrals, monitor client investments, develop business plans, and cultivate branch relationships to drive sales and referrals.

Originate residential mortgage and home equity loans, develop and execute sales plans, build referral networks, advise clients on products, coordinate documentation through closing, and meet sales goals while ensuring regulatory compliance.

Interview and profile customers to determine investment and insurance needs; recommend products and make referrals; monitor client investment performance; develop and execute business plans to meet sales goals; cultivate relationships with branch staff; maintain compliance and required securities and insurance licensing.

Perform bank operations including data collection, verification, account maintenance, reconciliations, and transaction processing. Provide customer support, uphold compliance and internal controls, assist with onboarding/training, and cross-train to cover team duties while mitigating risk and fraud.

The Financial Consultant interviews customers to assess their investment and insurance needs, recommends appropriate products, monitors performance, and collaborates with branch teams focused on sales.

The Private Wealth Advisor interviews clients to assess investment and insurance needs, recommends solutions, monitors performance, and fosters client relationships.

Contact delinquent consumer and residential mortgage customers to collect payments, research and process account transactions, investigate lost or misapplied payments, recommend foreclosure/repossession/legal actions, review collateral and problem accounts with managers, and prepare reports and maintain files.

Provide administrative and trust-accounting support for wealth management: process correspondence, fees, tax payments, account openings/closings, daily balancing, report generation, and customer service. Maintain logs, upload tax files to authorities, perform vault inventories, and assist across department rotations.

The Territory Sales Manager leads a business development team in investment and insurance sales, ensuring production goals are achieved while coaching and training team members.