Administrative Assistant

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Westborough, MA
In-Office
Insurance
The Role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking an Administrative Assistant to join our growing team in Westborough, MA!

The Administrative Assistant will provide vital administrative and clerical support to ensure the smooth and efficient operation of an office or department. This role involves handling a variety of tasks including managing schedules, organizing meetings, maintaining files, preparing documents, and responding to internal and external communications.

How You Will Contribute

  • Calculate monthly client commissions to clients utilizing carrier statements.
  • Research and calculate chargeback amount for previously paid commissions to clients.
  • Process and review client remittances for accuracy.
  • Perform data entry, invoicing, contract review and electronic file maintenance
  • Respond timely and accurately to client inquiries regarding contract issues, cancellations, payment related issues etc.
  • Contact clients for outstanding remittances, errors in contracts submitted, payment related issues.
  • Maintain open communication with all teammates
  • Perform other administrative duties not limited to answering phones, copying, and scanning.
  • Build courteous and successful relationships with office and sales teams, vendors, and carriers.

Skills & Experience to Be Successful

  • Minimum education High School Diploma
  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • 1 – 3 years experience in a similar position
  • Associate’s or Bachelor’s degree in a business or financial related discipline preferred

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.

Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.

Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.

Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.

With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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