Office Manager

Reposted 2 Days Ago
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Murfreesboro, TN, USA
In-Office
Entry level
Insurance
The Role
Provides administrative and clerical support for an in-office insurance management team. Responsibilities include maintaining records, ordering supplies, distributing mail, coordinating FedEx and UPS shipments, handling client cash-related items, drafting documents and invoices, preparing reports, and processing accounts payable. The role requires strong organization, communication, attention to detail, time management, and Microsoft Office proficiency.
Summary Generated by Built In

Strategic Risk Solutions Inc. (SRS), the world’s largest independent insurance company manager, is growing and looking for an Office Manager to join the Captive Management Team. 
We are seeking a highly organized and proactive Office Manager to oversee the day-to-day operations of our office and ensure an efficient, professional, and welcoming work environment. This role serves as a key point of contact for employees, clients, vendors, and building management while supporting administrative, operational, and financial processes. The ideal candidate is detail-oriented, resourceful, and capable of managing multiple priorities in a fast-paced environment. This is a full-time onsite position in Murfreesboro, TN. 

WHY JOIN SRS? 
This role offers the opportunity to be at the center of office operations, helping create a productive and professional workplace while providing meaningful support to employees, leadership, clients, and business partners. The Office Manager plays a critical role in ensuring operational excellence and a positive office experience for all stakeholders.
RESPONSIBILITIES
Office Operations & Administration

  • Manage daily office operations to ensure the office functions smoothly and efficiently.
  • Develop and improve office processes, workflows, and administrative procedures.
  • Coordinate office supplies, equipment, and vendor relationships.
  • Serve as the primary point of contact for employees, visitors, and service providers.
  • Maintain office records, policies, and operational documentation.
Facilities & Vendor Management
  • Act as the primary liaison with the landlord and building management.
  • Coordinate maintenance requests, office repairs, security access, parking arrangements, and building-related services.
  • Manage relationships with office vendors, service providers, and contractors.
  • Ensure office facilities remain safe, organized, and professional.
Financial & Client Support
  • Receive and process client collateral payments made by check or cash.
  • Maintain accurate records of payments and ensure proper handling, security, and documentation of funds.
  • Coordinate with internal accounting and finance teams regarding deposits and reconciliation activities.
  • Support administrative functions related to client accounts and office transactions.
  • Employee & Business Support
  • Facilitate office workflows and operational processes that support business objectives.
  • Assist with employee onboarding, workspace setup, and office orientation.
  • Coordinate meetings, office events, and hospitality arrangements.
  • Support leadership with special projects and administrative initiatives as needed.
Qualifications
Required
  • 3+ years of experience in office management, operations, administration, or a related role.
  • Strong organizational and multitasking skills with exceptional attention to detail.
  • Experience working with vendors, facilities management, and office operations.
  • Ability to handle confidential and sensitive information with discretion.
  • Excellent communication and interpersonal skills.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Preferred
  • Experience handling cash and check transactions in a professional business environment.
  • Experience supporting financial, accounting, or administrative processes.
  • Experience working in professional services, insurance, financial services, or a client-focused environment.

Encouraged to Apply 
We recognize that talented professionals bring a variety of experiences and perspectives. If you are excited about this opportunity but do not meet every qualification listed, we encourage you to apply. We value curiosity, learning agility, collaboration, and a commitment to professional growth. 
About SRS 
SRS is the world’s largest independent insurance company manager. With over 25 years of experience, SRS provides management and consulting services to a wide range of insurance company entities, from single parent captives to complex commercial insurers and reinsurers. SRS has operations in the United States, Canada, Europe, Barbados, Bermuda, Cayman Islands, Latin America, and South Africa. 
Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is dynamic and engaging, offering employees the opportunity to take on meaningful responsibilities, develop new skills, and grow their careers within a collaborative environment. 
Equal Opportunity Employer 
SRS is an equal opportunity employer. For more information, please visit www.strategicrisks.com. 
 

Skills Required

  • Knowledge of office administration and clerical procedures
  • Excellent verbal, written, and interpersonal communication skills
  • Excellent organizational skills and attention to detail
  • Excellent time-management skills with the ability to meet deadlines
  • Ability to function well in a fast-paced environment
  • Proficiency with Microsoft Office Suite or similar software
  • Knowledge of accounts payable
  • Knowledge of the insurance industry
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The Company
HQ: Concord, MA
193 Employees
Year Founded: 1993

What We Do

Strategic Risk Solutions is a leading independent insurance management firm with representation in all major onshore and offshore domiciles. It provides financial reporting, regulatory compliance and underwriting management services to existing and prospective captive insurance companies. SRS was ranked the 4th largest captive manager worldwide and the largest independent by Business Insurance at December 31, 2020. For many people, captive management is treated as a routine task of keeping the books and records of a captive. The industry has been plagued by mediocre service, high staff turnover and low customer satisfaction. At SRS, we believe that isn’t good enough. Captive Management Plus reflects our commitment to be the premier provider of management and consulting services to the captive insurance industry. What do we mean by Plus? The Plus is both the quality rating of our core captive management services and the value added consulting services we provide in support of captive management. We achieve the Plus by: --Delivering outstanding service; --Strictly adhering to best-in-class internal controls and regular evaluations of these through Statement on Standards for Attestation Engagements No. 18 audits; --Helping Clients succeed, particularly through our reputation for innovation; and --Providing a depth of expertise by hiring the best in the business, keeping a laser focus on captives, as well as utilizing team structures and a "one firm" approach to servicing Clients. This model has been validated by Client feedback from our annual Customer Survey and our success and longevity. Contact us to learn more.

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