Overview
Join our dynamic team of administrative assistants, where independence meets collaboration, and where you’ll play a vital role in Esri Global’s UK offices. Bring your skills in communication, organisation, and attention to detail to support and empower our talented and innovative Software Development and Product Engineering teams as they grow and thrive. In this position, you will handle day-to-day office operations, gather and share relevant information, and facilitate necessary approvals for various requests.
Responsibilities
- Manage operations to make our office a great place to work by taking care of the office condition, supplies, catering, vending and equipment
- Interface with the local landlord and vendors, manage vendor procurement and vendor contracts, coordinate work of contractors for office maintenance and enhancements, and maintain office equipment in collaboration with Esri’s corporate, Global Operations Team
- Act as a first point of contact in our Edinburgh office and ensure successful meeting engagements
- Manage daily business administration, including answering and routing inbound calls, travel planning, and other administrative support
- Assist and collaborate with colleagues when necessary, and take on temporary projects within your expertise
- Coordinate with managers and Esri Information Security Technology teams on acquisition and distribution of employee computer hardware
- Provide orientation to new staff members
- Collaborate with HR to support employer administration, onboarding, as well as compliance and adherence to legal and office policies as needed
- Actively engage in data privacy management
- Provide high-level administrative support to development teams globally
- Serve as a collaborative partner with administrative staff located in Europe, Asia, and the Americas including staff in Esri’s headquarters in Redlands, CA
- Improve and implement sustainable business practices to ensure the financial health of the office and company as a whole
- Organise team building and office morale events and activities
Requirements
- GCSEs in English and Maths or equivalent
- At least two years of experience working in a similar position with office management, administrative, or assistant experience in a multinational company
- Effective time management skills with the ability to multi-task and follow-up on multiple projects, using both analytical and organisational skills
- Excellent verbal and written communication skills in English
- Ability to effectively collaborate virtually and in-person with different personalities, cultures, and belief systems
- Strong computer skills including usage of spreadsheet applications, word processing programs, and e-mail systems
- Excellent customer service, relationship-building, negotiation, and influencing skills
- Flexible and adaptable to new challenges and opportunities, with the ability to think and work independently
- Must have current work authorisation in the United Kingdom
Recommended Qualifications
- Bachelor's degree or equivalent commercial education
- Knowledge of human resources policies and procedures
- Experience working with third party suppliers and facilities management
Who we are
Esri is a thriving and inclusive workplace. We take pride in our culture and recognise the value our people bring. We believe in creating a balanced and flexible work/life environment and invest in learning and development at all stages of an individual’s career.
- Competitive salary and benefits, which take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organisational needs
- An attractive location based full-time in our Edinburgh office. This location is a new development in the Quarter mile area in the heart of central Edinburgh, surrounded by many historic landmarks
- This location is well served by buses and in walking distance from two train stations
- A generous company bonus scheme based on company and personal achievements
- Pension, Vitality healthcare scheme, education sponsorship, gym contribution, cycle-to-work scheme, and Fire Warden/First Aiders Program. As a company, we believe in giving back wherever we can and therefore offer up to two paid days for volunteering opportunities
Our technology
Esri uses mapping technology to help our customers solve the world’s most complex challenges. Our passion for improving quality of life through geography is at the heart of everything we do. We support governments, universities, businesses and charities worldwide to save money, improve society, and protect our environment through a deeper understanding of the changing world around them.
#LI-SM1
#LI-Onsite
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Skills Required
- GCSEs in English and Maths or equivalent
- At least two years of experience in a similar office management, administrative, or assistant position at a multinational company
- Effective time management, multitasking, project follow-up, analytical skills, and organizational skills
- Excellent verbal and written English communication skills
- Ability to collaborate virtually and in person with diverse personalities, cultures, and belief systems
- Strong computer skills, including spreadsheet, word processing, and email applications
- Customer service, relationship-building, negotiation, and influencing skills
- Flexibility, adaptability, independence, and ability to work through new challenges
- Current work authorization in the United Kingdom
- Bachelor’s degree or equivalent commercial education
- Knowledge of human resources policies and procedures
- Experience working with third-party suppliers and facilities management
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
