Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
PURPOSE OF THE JOB
The purpose of this job is to provide basic to moderately complex administrative support to a specific department or area. This position exists to facilitate efficient and effective operations and a superior customer experience. This position requires working onsite Monday – Friday depending on department assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coordinates department appointments, meetings and events
- Receives and screens visitors and telephone calls, and notifies appropriate personnel ensuring timely connection and friendly service.
- Arranges meetings, schedules appointments and orders appropriate supplies necessary.
- Makes travel arrangements for department personnel or hosted visitors as required.
- Prepares and distributes communication, agendas and meeting materials under the direction of the meeting/event owner. Maintains minutes or records of attendance as requested.
Provides program/project support for assigned department initiatives
- Maintains calendars and project plans for department initiatives.
- Provides program and materials distribution and tracking.
- Composes and distributes correspondence, documents, reports, presentations, and other materials. Ensures accuracy of content and timely reproduction as appropriate.
- Collects and verifies data, and conducts simple analyses.
- May create, maintain, and update various information databases or other technology tools.
Assists with department financial management
- Reviews monthly budget and prepares variance reports for department leadership as requested.
- Generates and reconciles purchase orders and invoices for department spend.
- Conducts monthly department credit card reconciliation and creates expense reports.
- Prepares check requests, assists with department Team Member expense reports, and provides other budget/financial assistance as requested.
- Collects information, drafts proposed spend and works closely with department leadership to prepare budget.
Performs record keeping and department operations duties
- Responds to general inquiries concerning department activities in accordance with established policies and procedures.
- Establishes and maintains record keeping and filing systems; classifies, sorts and files correspondence, records and other documents.
- Opens, sorts, prioritizes and distributes mail on a daily basis.
- Maintains inventory and orders supplies and other items on behalf of department.
SUPERVISORY RESPONSIBILITIES
None
EDUCATION AND EXPERIENCE
- High School Diploma or GED required.
- Associates degree from a two-year college with a major or emphasis in Business Administration or related field a plus.
- Minimum 1 year of experience in an administrative position using Microsoft Office Suite and encompassing program/project support responsibilities; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
None required; however, notary designation may be necessary depending on unit or department need.
KNOWLEDGE AND SKILLS
Experience and/or education in Business Mathematics and administrative processes, Budgeting or other areas involving working with numbers and data. Specific functional knowledge related to department may be required. Ability to effectively present information to coworkers and supervisors on a one-on-one basis and to organize information in a presentation is required. Proficient in Microsoft Word, Excel, PowerPoint and Visio as well as program/project support.
PHYSICAL REQUIREMENTS
Office environment - no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity.
#LI-Hybrid #LI-JF1
The current range for this position is
$17.05 - $26.89This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
- Challenging work and the ability to make a difference
- You will have a voice and feel a sense of belonging
- We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
- Bonus potential for all positions
- Paid Time Off
- Paid holidays throughout the calendar year
- Want to continue learning? We’ll support you 100%
ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
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Job Category
AdministrativeSkills Required
- High school diploma or GED
- At least 1 year of experience in an administrative position using Microsoft Office Suite and providing program or project support, or an equivalent combination of education and experience
- Proficiency in Microsoft Word, Excel, PowerPoint, and Visio
- Knowledge of administrative processes, business mathematics, budgeting, or work involving numbers and data
- Ability to present information effectively to coworkers and supervisors and organize information into presentations
- Associate degree from a two-year college, preferably in Business Administration or a related field
- Notary designation, depending on unit or department needs
ICW Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICW Group and has not been reviewed or approved by ICW Group.
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Healthcare Strength — Multiple medical plan types (HMO, PPO, HDHP) are offered alongside dental, vision, company‑paid life/AD&D, and short‑ and long‑term disability, with a company‑paid EAP included. This breadth positions health coverage as a core component of the total rewards offering.
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Retirement Support — A 401(k) with company match is available, complemented by medical and dependent care FSAs and access to a 529 plan. This mix supports longer‑term savings alongside near‑term tax‑advantaged options.
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Leave & Time Off Breadth — Generous PTO and paid company holidays are part of the package, with some postings specifying around 17 days PTO to start plus 11 holidays. Flexible scheduling and paid volunteer time further expand time‑off flexibility.
ICW Group Insights
What We Do
Welcome to the official LinkedIn company page for ICW Group, a leading national group of insurance carriers offering a range of products for businesses, including workers’ compensation and earthquake, as well as automobile coverage for individuals. Follow us here for company updates, career opportunities, product information, workers’ compensation industry trends, fraud prevention tips, risk management support and an opportunity to network with industry experts and peers. We deliver our insurance products through our independent agent and broker partners, and are a full-service group of companies—providing industry-leading claims, risk management and fraud investigation services. For more than 40 years, we have partnered with agents and policyholders to achieve fewer and less costly claims. ICW Group is headquartered in San Diego, and has branch offices across the United States. Learn more about our company at http://www.icwgroup.com







