Jobs at ICW Group

The Claims Specialist handles complex claims, provides exceptional service, manages investigations, and collaborates for equitable resolutions while ensuring compliance and accuracy in claims processing.

The Senior Claims Examiner handles moderate to complex claims, provides high-level service, investigates claims, negotiates outcomes, and ensures compliance with insurance regulations and company policies.

The Strategic Sourcing Specialist will manage strategic sourcing and vendor management processes, implement operational efficiencies, and mentor junior team members while fostering relationships with stakeholders.

Lead test strategy and quality for an agile delivery team. Design and execute automated and manual tests (UI, API, integration, regression, exploratory), contribute tests to CI/CD, validate data and ETL flows, diagnose defects, coach junior engineers, and drive process and tool improvements including AI-assisted testing and performance testing support.

The role involves maintaining and supporting networking devices, providing technical support, coordinating network projects, ensuring compliance with ITIL, and designing network architecture for business objectives.

The Senior Claims Examiner manages complex claims, provides high-level customer service, investigates claims, collaborates with experts, and advises on insurance coverage and legal processes to ensure equitable claims resolution.

Lead QA for cloud-native AI/ML platforms: define test strategies, build and maintain automated test suites, validate data pipelines, models, and infrastructure (IaC), integrate tests into CI/CD, perform observability and non-functional testing, and collaborate with data scientists, engineers, and vendor teams to ensure reliability and scalability.

Designs and implements automation and process improvements for DevSecOps tools and processes, collaborates with teams to enhance systems, and mitigates risks.

The AI Architect II will provide technical leadership in modernizing the technology platform, focusing on AI solutions, cloud strategy, and architectural standards while ensuring reliable model deployment and lifecycle management.

Serve as a liaison between business and IT to elicit, document, and validate requirements, support testing and implementation, improve workflows using insurance systems, and coordinate stakeholders to deliver projects on time and within budget.

The Associate Litigation Attorney manages workers' compensation cases, provides legal advice, conducts research, drafts documents, and collaborates with senior attorneys to ensure effective case management.

Field-based consultant who identifies, quantifies, and mitigates workers' compensation, commercial property, and liability risks for small-to-mid-sized policyholders. Conducts surveys and accident investigations, develops corrective action plans, delivers client training (OSHA/NFPA/CPSC), collaborates with underwriting and claims, and prepares financial and risk reports to improve portfolio results.

Perform actuarial analyses, prepare monthly and ad-hoc reports, manage and improve departmental processes, support projects and reinsurance analytics (pricing, reserving, data evaluation), and develop tools, documentation, and cross-functional relationships to improve accuracy and efficiency.

Design, deploy, and maintain generative AI solutions and ML pipelines. Fine-tune and operationalize LLMs on AWS, use Snowflake for feature engineering, ensure security/compliance, monitor and optimize model performance, and document processes while collaborating with cloud, AI, and MLOps teams.

The Quality Assurance Engineer III oversees quality standards and audits, collaborates with development teams, and maintains automation frameworks, ensuring consistent testing across projects.

Acts as primary contact between insureds, brokers, and internal teams to manage claims accounts, resolve issues, coordinate claim reviews, analyze account trends, mentor junior staff, and support renewals and client meetings while delivering excellent customer service.

Lead operational management and support of the enterprise data platform (primarily Snowflake), ensuring stability, scalability, observability, incident management, and migration from SQL Server. Manage data operations team, establish runbooks/SLAs, coordinate cross-functional readiness, drive continuous improvement, and ensure governance, compliance, and performance of data pipelines and platform services.

The ServiceNow Developer IV implements IT solutions, develops software configurations, and collaborates with teams to optimize systems and meet business needs.

The Data Engineer III designs and implements data pipelines and storage solutions, ensuring data quality for enterprise decision-making and collaboration with various teams to enhance data governance and architecture.

The Total Rewards Manager designs and develops competitive total rewards programs, ensuring alignment with business strategy while managing employee benefits, compensation, and HR communications.