Position Summary
Tidal Basin, a leading emergency management consulting firm, has an immediate opportunity for an Administrative Assistant. This position provides support to the Program Manager and assists Disaster Case Managers. Providing clerical support by performing general office duties, including managing emails and phone calls, and coordinating meetings and conference calls. This position will also assist in ensuring proper documentation is completed, including timesheets.
Job Duties and Responsibilities
Primary Responsibilities
- Document Management – Maintain accurate records and documentation related to substantial damage estimates, including assessments, reports, and correspondence.
- Correspondence Generation – Draft, proofread, and distribute formal correspondence as directed.
- Coordination Support – Assist the damage estimators’ team in organizing schedules, tracking project deadlines, and ensuring all documentation is submitted in a timely manner.
- Communication Management – Ensuring prompt responses and relaying messages to the project team and stakeholders.
- Data Entry and Reporting – Input data and generate necessary reports for internal and external use.
- File Organization – Establish and maintain electronic filing to ensure easy access to documentation and correspondence.
- Quality Control – Review documentation for accuracy and completeness, helping to ensure all communications meet established standards.
- Support Compliance Efforts – Ensure that all administrative processes align with project requirements.
- Operations Support - Perform other duties as assigned.
- Training - Complete all required compliance training.
Required Skills and Competencies
- Communication Skills – Excellent written and verbal communication skills, with a strong ability to draft clear and professional correspondence.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Organization Skills – Strong attention to detail, with the ability to manage multiple tasks and deadlines.
- Customer Service – Professional demeanor with the ability to communicate effectively with a variety of stakeholders.
- Adaptability – Comfortable working in a fast-paced environment and responding to changing needs and priorities.
Required Education and Experience:
- High school diploma or GED required
- A minimum of two (2) years of experience in an administrative support role
- Specific knowledge of FEMA’s Disaster Case Management framework
- Knowledge of 2 C.F.R 200, 44 C.F.R, and the Stafford Act
- Must have technical skills in analysis, business accounting principles, and knowledge of construction methodologies.
- Must be able to clear a criminal background check.
Work is onsite and will be Monday-Friday, approximately 8:30am to 5pm and (Potentially)Saturdays 8am- 12pm
Job Description Disclaimer
This position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.
Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, which includes Tidal Basin Government Consulting, LLC are an Equal Employment Opportunity Employer.
Skills Required
- High school diploma or GED
- Minimum of two (2) years of experience in an administrative support role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Specific knowledge of FEMA's Disaster Case Management framework
- Knowledge of 2 C.F.R. 200, 44 C.F.R., and the Stafford Act
- Technical skills in analysis, business accounting principles, and construction methodologies
- Excellent written and verbal communication skills
- Strong organization skills and attention to detail
- Professional customer service demeanor and ability to communicate with stakeholders
- Ability to complete required compliance training
- Must be able to clear a criminal background check
What We Do
Tidal Basin Group is an industry-leading program management consulting firm that provides integrated technology, resilience, and emergency management solutions that build resilient organizations, communities, and infrastructure. Our solutions are tailored to your needs, drawing on extensive experience managing complex, large-scale programs. As your trusted partner, we cover everything from strategic advisory consulting, thorough emergency and resilience planning, and turn-key logistics and response support to proficient grant and financial program management, innovative design and engineering, and efficient construction management, complemented by customer relations, communications, and technology solutions. We have a proven track record of success, supported by a deep understanding of nuanced, braided funding opportunities, making us the ideal program implementation partner across the public and private sectors. With our skilled team, robust systems, cutting-edge tools, financial strength, diverse capabilities, and deep-rooted expertise, we are fully equipped to execute your programs with excellence. Count on us to be by your side, dedicated to advancing your objectives and solving your challenges. Together, we will build a resilient future where everyone can Be Stronger Than Before®.
