Description
Job Title: Administrative Assistant
Hours/Week: 40 hours per week with more hours required as needed
FLSA Status: Non-Exempt
Reports To: Operations Manager
Job Objective:
The Administrative Assistant initiates, coordinates, and executes administrative support to staff and customers at reporting location and all other Five Star Cooperative locations. This position provides exceptional customer service while supporting the daily operations of the grain department through scale operations, grain accounting, and administrative functions. This position is responsible for accurately processing inbound and outbound grain transactions, maintaining grain records, and ensuring all documentation is completed accurately and timely. Additional duties may include, but are not limited to, maintaining detailed recordkeeping related to payments, grain settlements, contracts, billing, inventory and other required reporting. The incumbent will sample and accurately grade all incoming and outgoing grain to assure accurate pricing. The Administrative Assistant will maintain a safe and clean environment.
The incumbent maintains efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.
This position will maintain a positive attitude that promotes teamwork within the cooperative and always upholds a favorable image of Five Star Cooperative.
Essential Tasks:
- Weigh, sample, and grade all incoming and outgoing grain according to specifications provided
- Supports seasonal harvest activities with extended-hour administrative tasks as required
- Strong organizational, problem solving, and analytical skills; able to manage priorities and workflow
- Assists with billing, contracts, recordkeeping and filing for various departments
- Maintains an accurate inventory of all parts and products at the location
- Enforce and uphold the cooperative’s credit policy
- Good communication with all employees and customers
- Strong organizational, problem solving, and analytical skills; ability to manage priorities and workflow with acute attention to detail
- Enforce and abide by all cooperative policies
- Assists with recordkeeping and filing needs
- Good communication with all employees and customers
- Perform other duties as assigned by management - the employee’s duties may change according to the changing needs of the company
Requirements
Education:
- High School Diploma required
- Fluent reading, writing, and speaking the English language
Experience:
- Strong written and verbal communication skills necessary
- Computer skills required – Proficient in Microsoft Word and Excel
- Good customer service skills and approach necessary
- Ag background a plus
Preferred Experience:
- Agriculture background
License, Certificate or Registration:
- Valid driver’s license
- Certification to Grade Grain or ability to obtain.
Basic Skills: Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management
Skills Required
- High School Diploma
- Fluent reading, writing, and speaking English
- Proficient in Microsoft Word and Excel
- Strong written and verbal communication skills
- Good customer service skills
- Strong organizational, problem solving, analytical skills, time management, judgement
- Valid driver's license
- Certification to Grade Grain or ability to obtain
- Agriculture background
What We Do
Five Star Cooperative is a farmer-owned agricultural supply cooperative based in New Hampton, Iowa, serving rural communities across Northern Iowa and Southern Minnesota. As a full-service cooperative, it supports farmers of all sizes with quality products and expert services in agronomy, grain, feed, and energy. The organization is committed to long-term success and community engagement, boasting a legacy of service for over 100 years.
