- Communicate with all departments verbally and in writing to ensure all roles are coordinated properly including administrative requirements, warehouse inventory, accounting procedures, compliance requirements and shipping functions.
- Collect update and submit all required Tech Service Dept. reports to the Tech Service Manager for review. File all approved reports appropriately.
- Keep all Tech Service department documentation current, in compliance and properly filed.
- Work with Quality Control to ensure that all guidelines and ISO requirements are fulfilled to meet ISO Certification.
- Submit requisitions for parts and services to management and forward approved documentation to purchasing.
- Ensure all Invoices received from outside vendors are received in JDE and promptly processed for payment.
- Process customer purchase orders and enter data into JDE.
- Relieve inventory and ship customer orders by entering data into JDE.
- Invoice customers using JDE, once complete, print all invoices and mail to billing address with all other supporting documentation.
- Practice due diligence on every order by completing the visual compliance on each customer and inputting all required compliance information (i.e., schedule B, ECCN’s, incoterms, end user, and end destination).
- Follow up on invoices submitted to ensure payment is received or take actions to ensure timely payment.
- Process Weekly/Monthly Revenue reports for Tech Services.
- Work with Competency in data entry and tracking of employee training/competencies.
- Comply with local and global safety rules and regulations as provided by WSS and customer representatives.
- Ensure all required training and certifications are completed and kept up to date.
- Be familiar with NOV’s Travel and Business Expense Policy and file expense reports as required to keep company issued credit cards current and in good standing.
- Perform other related duties as directed.
Note
The company has the right to change and/or add to a job description if they determine that it is necessary.
Qualifications- High School Diploma or G.E.D. equivalent
- Good communication skills, must be able to speak, read and write English correctly.
- Familiar with Microsoft Office, JDE System, and other applications programs.
- Ability to prioritize and work on multiple projects.
- Able to work in a dynamic environment with 24 / 7 contact / availability.
- Willing to travel and work non-standard work hours if required.
- Valid Driver’s License / Clean Driving Record.
Skills Required
- High school diploma or GED equivalent
- Good English communication skills, including speaking, reading, and writing
- Familiarity with Microsoft Office, JDE System, and other application programs
- Ability to prioritize and manage multiple projects
- Availability for 24/7 contact and work in a dynamic environment
- Willingness to travel and work nonstandard hours when required
- Valid driver’s license and clean driving record
NOV Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NOV and has not been reviewed or approved by NOV.
-
Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage alongside life/disability insurance, a global EAP, wellness resources, and paid parental leave; the company also states it pays most U.S. health plan premiums, which bolsters perceived value.
-
Retirement Support — The 401(k) program features auto‑enrollment, immediate vesting, and ongoing employer contributions; historical filings and comments point to a generally well‑regarded match even as exact formulas can change.
-
Leave & Time Off Breadth — Paid parental leave and widely cited decent PTO at hire are complemented by options like experience‑based vacation credit and a flexible holiday, creating a rounded time‑off offering in many U.S. roles.
NOV Insights
What We Do
NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.






