Administrative Assistant & Receptionist

Posted Yesterday
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Milwaukee, WI, USA
In-Office
20-20 Hourly
Entry level
Other • Professional Services • Social Impact
The Role
Serve as the first point of contact for cemetery families, manage reception and inbound calls, coordinate administrative duties, support internal departments, and guide families through cemetery services and funeral-related choices. The role requires empathy, strong customer service, organization amid interruptions, computer aptitude, and comfort working in a Catholic environment. Spanish bilingual skills are preferred, and a valid driver’s license is required.
Summary Generated by Built In

Archdiocese of Milwaukee Catholic Cemeteries
Location: Mt Olivet Cemetery

3801 West Morgan Avenue Milwaukee, Wisconsin 53221

Do you want to be a calming presence for someone on one of the hardest days of their life?
Tired of office work that just moves paper — and want your organization and people skills to actually matter to someone?
Looking for a workplace with values you don't have to leave at the door?

In this job…

  • You will be the face and voice of Mt. Olivet Cemetery — often the very first person a family meets  and the first sign to them that they've been received, not processed. A good first impression isn't just professionalism here - it's the beginning of genuine accompaniment.
  • You will keep the office running as the steady center — coordinating office duties, calls, and details so that all team members are free to be fully present with families. This operations excellence creates the space for ministry to happen.
  • You will build real knowledge of cemetery operations — not just to answer questions, but guide families with confidence through the Order of Christian Funerals and the choices in front of them, at a moment when they may not know what to ask.

Compensation and Benefits...
  • Starting wage of $20 per hour
  • Full benefits package including insurance options
  • Retirement benefits
  • Paid time off

Get to know us…

CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families. 

The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen

www.cfcsmission.org

https://www.ncregister.com/blog/finding-solace-in-a-cemetery

We’re looking for someone with…

  • Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the public
  • Interest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.
  • Great customer service and service recovery skills
  • Empathy and compassion for people in need
  • Ability to coordinate with internal departments
  • Skills in completing work amidst interruptions and starting and stopping
  • Computers, software, and technology aptitude
  • Bilingual in Spanish (preferred)
  • Valid Driver’s License

Additional Pre-Employment Requirements

  • The Archdiocese team will facilitate:
    • Background Check
    • Reference Checks
    • Safe Environment Training

Skills Required

  • Experience in an office environment performing administrative duties
  • Experience receiving multiple inbound calls
  • Experience having direct contact with the public
  • Interest in working in a Catholic environment
  • Strong customer service and service recovery skills
  • Empathy and compassion for people in need
  • Ability to coordinate with internal departments
  • Ability to complete work amid interruptions and frequent task changes
  • Computer, software, and technology aptitude
  • Bilingual Spanish language skills
  • Valid driver’s license
  • Successful background check
  • Successful reference checks
  • Completion of Safe Environment Training
Am I A Good Fit?
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The Company
136 Employees

What We Do

Catholic Funeral & Cemetery Services (CFCS) is a faith-founded, church-connected charitable nonprofit that provides education, outreach, support, and professional funeral, cremation, cemetery, and other end-of-life services. It helps families handle immediate needs and plan ahead, offering guidance grounded in Catholic teachings while prioritizing families’ emotional, cultural, and financial circumstances. CFCS also operates mission programs that provide financial assistance and other community support.

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