Administrative Assistant-Receptionist

As the Administrative Assistant, you will be the first point of contact for our customers and play a vital role in supporting various administrative functions. Your responsibilities will include, but are not limited to:
•    Serving as the first point of contact for customers via phone
•    Assisting customers with account questions, updates, and transferring them to the appropriate department
•    Maintaining and stocking office, kitchen, and bathroom supplies while ensuring a clean and organized office environment
•    Combining and organizing files within Adobe Acrobat
•    Managing and updating the company’s shared calendar
•    Handling shipments through FedEx, UPS, and USPS
•    Receiving and distributing incoming mail to the appropriate department or personnel
•    Providing assistance to all departments and personnel with projects and various administrative tasks
Qualifications
The ideal candidate will possess the following skills and attributes:
•    Problem-solving and the ability to handle a variety of customer situations efficiently
•    Multitasking skills to manage several responsibilities at once
•    Strong sense of timeliness and ability to meet deadlines
•    Excellent organizational skills and attention to detail
•    Self-starter with the ability to work independently and proactively
•    Comfortable in Microsoft Excel and other Microsoft Office products
•    Strong written and verbal communication skills with the ability to interact with customers, vendors, and team members effectively
•    Professional phone etiquette with a customer-focused approach, assisting with inquiries and connecting them with the appropriate departments
•    Collaborative mindset with the ability to work well with various departments and team members
•    Prior experience in an administrative or office support role is preferred but not required