Summary of Position
The Administrative Assistant for Ministry Support is responsible for fulfilling the vision of The Summit Church through directing the mission and functionality of the front office and providing administrative, operational and logistical support to the various ministries within the Ministry Support team. The ideal candidate is highly organized, a natural problem-solver, and deeply committed to serving others with grace and professionalism.
Qualifications and Requirements
- Proven experience in an office management, administrative, or operations role
- Strong proficiency in standard office software and technology platforms as well as standard office equipment
- Excellent written and verbal communication skills
- Demonstrated ability to supervise and develop support staff
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- High level of integrity, discretion, and professionalism
- Ability to work independently with minimal supervision while remaining a collaborative team member
- Warm, welcoming demeanor that reflects the hospitality of the church
- Experience in customer service is preferred
- Flexible and adaptable
- Able to creatively solve problems.
- Notary or willingness to become one
- A member of the Summit Church or willing and able to become a member.
Responsibilities
- Manage the front office: train and supervise the reception team, ensure that all staff and guests are provided a great first impression, update current protocol and resources and communicate changes, create new protocol and resources as needed, and communicate with staff about office closures.
- Be the hub of general church knowledge; answer all types of general and random questions from everyone inside and outside the church.
- Supervise and support receptionist staff, providing coaching, scheduling, and day-to-day direction
- Serve as second-level phone support, handling escalated calls with professionalism and care
- Coordinate with the security team to ensure a safe and welcoming environment for staff, volunteers, and guests
- Identify current operational systems that are not working well and initiate solutions.
- Manage office and kitchen supply inventory, including ordering and stocking supplies as needed, kitchen supplies.
- Manage postage and stationary budgets, oversee ordering and stock, including working with outside vendors.
- Receive mail and packages, and organize and manage the flow of the package room.
- Assist the Ministry Support team with various tasks including but not limited to resourcing meetings, Ramp reports (when able and not at the expense of core job responsibilities), and managing legal documentation when necessary.
- Assist the Executive Director of Ministry Support and Executive Director of HR and Accounting with expense reporting, documentation, and related administrative needs
- Handle sensitive information with the utmost discretion and integrity
Churchwide Events
The hours for this position are expected to be 40 hours per week. As one church that meets in many locations, there are several times throughout the year that Summit holds church-wide events in an effort to do whatever it takes to reach all people. All staff members are expected to serve at these church-wide events regardless of the positions they hold.
Such events include, but are not limited to: Easter services, church-wide prayer meetings, Good Friday service, and Christmas services. Serving expectations will be communicated in advance of each event.
Skills Required
- Proven experience in office management, administration, or operations
- Proficiency with standard office software, technology platforms, and office equipment
- Excellent written and verbal communication skills
- Experience supervising and developing support staff
- Strong organizational skills and ability to manage multiple priorities
- High integrity, discretion, and professionalism
- Ability to work independently and collaboratively
- Warm, welcoming demeanor reflecting church hospitality
- Customer service experience
- Flexibility and adaptability
- Creative problem-solving ability
- Notary certification or willingness to become a notary
- Membership in The Summit Church or willingness and ability to become a member
- Ability to work 40 hours per week
- Ability to serve at churchwide events throughout the year
What We Do
The Summit Church is one family of multiple churches that exists to cooperate with God in developing multiplying communities of fully devoted followers of Jesus Christ, committed to creating a movement of disciple-making disciples.
