Administrative Assistant - Lowcountry Connections Academy

School Summary
Lowcountry Connections Academy (LCCA) is a tuition-free, full-time virtual public charter school serving students in grades K–12 across South Carolina. LCCA opened in 2021–22 and is authorized by the Charter Institute at Erskine. The school is governed by a nonprofit board, which contracts with Connections Academy LLC (Pearson Virtual Schools) for its educational program and services. Connections Education LLC is accredited by Cognia. LCCA pairs
certified South Carolina teachers with a flexible online curriculum and close partnership with families.

Position Summary
The Administrative Assistant supports daily school operations by keeping student records accurate in PowerSchool, processing enrollment, withdrawal and records-request paperwork, covering the front office, and supporting state testing and school events. The role reports to the Executive Administrative Assistant.

This is a hybrid position. The employee works 3–5 days per week in the LCCA office at 1520 Old Trolley Rd, Suite 200, Summerville, SC 29485 and works from home on the remaining days. Candidates must live in South Carolina within commuting distance of the Summerville office.

The role includes occasional travel within South Carolina, which may involve overnight stays, to support state testing, graduation and school events.

Essential Responsibilities
Student Records & PowerSchool Data Integrity
● Enter and update student information in PowerSchool accurately and on time, following SCDE state-reporting data entry guidance. This includes demographics, entry/exit dates, programs and the SC Student Information page.

● Run assigned PowerSchool reports. Flag errors and discrepancies to the Executive Administrative Assistant or Registrar for correction before state deadlines.
● Scan, file and maintain electronic and physical student records according to FERPA and records-retention requirements.

Enrollment, Withdrawal & Records Requests
● Collect and verify enrollment documents: proof of South Carolina residency, proof of age, and the SC Certificate of Immunization (DPH Form 4024) or a valid exemption. Follow up with families on missing items.
● Make sure the SCDE Enrollment Survey is completed and entered in PowerSchool. Route flagged responses (English Learner, McKinney-Vento, foster care, migrant) to the appropriate program staff.
● Request cumulative, special education and transcript records from prior schools. Respond to incoming records requests within Regulation 43-273 timelines and verify that each request is valid before releasing records.
● Process withdrawal paperwork and collect proof of transfer as directed. Support documentation of Act 123 participation and withdrawal procedures by preparing family notices, logging contact attempts and filing records.
● Prepare enrollment verification letters, SCDMV Form PDLA and Social Security
Administration student forms for authorized signature.

Attendance Support
● Enter daily attendance in PowerSchool using only SCDE-standardized codes, including virtual attendance codes.
● Help reconcile online-classroom participation records with PowerSchool. File absence documentation and send attendance concerns to the appropriate staff.

Family & Front-Office Support
● Act as a first point of contact for phone, email, chat and office visitors. Answer questions or route them to the right team, and maintain a courteous, professional and confidential manner.
● Handle mail, shipping, office supplies, scheduling and general clerical support for the school team.

State Testing Support
● Support the Manager of State Testing and Accountability with testing site logistics, including site setup, room preparation and supply lists.
● Support the Manager of State Testing and Accountability with family communications about test dates, locations and in-person testing expectations.

● Support the Manager of State Testing and Accountability with student test registration, scheduling and make-up session rosters.
● Support the Manager of State Testing and Accountability with packing, counting and shipping testing materials and technology under secure chain of custody and locked-storage procedures.
● Support the Manager of State Testing and Accountability with student check-in at testing sites.
● Complete SCDE test security training and sign test security agreements as assigned, and report any suspected irregularity immediately.
● Support proctors and test administrators as directed by the Manager of State Testing and Accountability.

Graduation & School Events
● Help prepare for graduation and school events. This includes assembling materials, checking in guests, mailing diplomas, and providing logistics support at in-person events, family orientations and outreach activities.

Other duties as assigned.

Required Experience
● High school diploma or equivalent
● At least one year of administrative, front-office or school-office experience
● Proficiency in Microsoft Office and Google Workspace, with intermediate or higher Excel skills
● Accurate data entry and strong attention to detail
● Ability to maintain FERPA confidentiality and follow test security procedures
● Clear written and verbal communication skills and a customer-service focus with families and staff
● Ability to manage multiple tasks in a fast-paced environment and to follow up on missing items
● Must live in South Carolina within commuting distance of the Summerville office
● Ability to work 3–5 days per week in the office and to travel occasionally within the state, sometimes overnight
● A personal electronic device and email address for two-step authentication
● Must successfully complete the background check(s) required by the school, the Charter Institute at Erskine, and applicable South Carolina law

Preferred Qualifications
● Associate's degree, Bachelor's degree
● Experience with PowerSchool, including South Carolina state reporting

● Experience in a school registrar, records or enrollment office, especially in a virtual or Title I school
● Experience supporting state testing or large-event logistics
Work Environment & Physical Requirements
● Hybrid office and home-office setting with prolonged computer work, plus occasional
in-person events and travel within South Carolina
● Occasional evening hours during peak periods (testing windows, enrollment, graduation)
● Must be able to lift and move up to 25 pounds of testing materials and supplies.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.