Administrative Assistant - Big Sur

Posted 13 Days Ago
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Big Sur, CA, USA
In-Office
20-20 Hourly
Entry level
Food • Retail • Travel • Hospitality
The Role
Provides accounting and administrative support for Big Sur Lodge. Responsibilities include financial reporting, forecasting, capital expenditure tracking, accounts payable, payroll, cash reports, deposits, inventory records, variance analysis, credit card dispute resolution, and compliance with accounting procedures. The role also supports office administration, maintains confidential records, coordinates supplies and mail, and assists hospitality units with financial documentation and reporting.
Summary Generated by Built In

Compensation Amount:

20.00 USD Hourly

Job Summary:

Answers to and receives direction from the Operations Director or General Manager. The Accounting Clerk is responsible for answering accounting as it relates to Big Sur Lodge, management of all files in the Accounting Department, maintaining confidentiality and security. . Provide data to the Executive . Ensure accounting practices within operation are conducted in an accurate and timely manner.

Job Description:

  • General accounting analysis, forecasting and reporting. Development of reporting and tracking may include but not limited to financial, labor stats, revenue forecast, FDA maintenance reserve, capital expenditures.
  • Develop and maintain Capital Expenditures project tracking report that provides monthly recap including spending forecast. Complete required forms for proper documentation of CER (Capital Expenditure Request) and equipment purchases; Process CER invoices for payment and monitor account balances.
  • Assist the Retail Department in Inventory controls such as cycle counting. Support of 
  • Implement a rate tier structure that ensures maximum occupancy is met and a threshold of rate integrity is maintained while ensuring that we are obtaining the best rate structure by day. 
  • Enhance and implement Financial Performance Matrix by month compared to prior year for the Region. This should include reporting for Mount Rainier, Big Sur, Lake Roosevelt, and North Cascades.
  • Work with the Managing Director to identify key areas of opportunity and reporting needs to provide to the team.
  • Assist with ensuring compliance with general accounting procedures and company policy, including compliance, training, and reporting. Current systems utilized are WebRezPro, Aloha, Counterpoint, NCR, Shift4.
  • Process and maintain record keeping activities including processing of Accounts Payable, Daily Cash Reports, Payroll, Transfers, Advance Reservation Deposits, Inventories, and other prescribed duties and ensure timely submission is met for all required documents.
  • Assist units with cash reports as needed, including entering, identifying, investigating, and  fixing errors.  Ensure that all cash reports and related documents follow corporate requirements
  • Ensure credit card disputes and duplicate charges by coordinating with guests and financial establishment, and provide pertinent information as needed
  • Compile and complete daily deposits  and coordinate for bank pickups.
  • Compile and complete monthly records for submission such as inventories for all departments and assist with analyzing variances for departments.
  • Acts as administrative support with coordinating office supplies, files, receive and sort mail, travel plans and notes from meetings.
  • Ensure confidentiality with privy information.
  • Performs other related duties as directed or required.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Skills Required

  • Maintain confidentiality and security of accounting and business information
  • Ensure accurate and timely accounting practices, reporting, and record keeping
  • Process accounts payable, cash reports, payroll, deposits, inventories, and related financial documents
  • Assist with accounting compliance, company policies, and required reporting
  • Use or support systems including WebRezPro, Aloha, Counterpoint, NCR, and Shift4
  • Provide administrative support, including office supplies, filing, mail, travel plans, and meeting notes
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The Company
HQ: Fairfax, VA
3,000 Employees
Year Founded: 1917

What We Do

Guest Services, Inc. is a hospitality management company that provides customized services for clients in dining, resorts, hotels, state and national parks, and senior living communities.

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