Jobs at Guest Services, Inc.

Assist the Manager with floor and unit operations, ensuring guest satisfaction, supervising and training staff, scheduling and discipline, maintaining food safety, sanitation, equipment upkeep, and resolving guest complaints while supporting financial and company goals.

Assist marina guests with fueling, docking, small-boat rentals, and cash handling. Perform dock and marina maintenance, ensure safety compliance, and provide customer service and small-boat orientation.

Manage daily operations of a multi-venue hospitality unit (marina, lodge, restaurant, retail, campground), supervise staff, maximize revenue, ensure compliance, maintain records, and drive customer service and safety.

Provide administrative support including entering daily sales reports, data entry, new-hire orientation and housing coordination, maintaining supplies and employee items, attending events and trainings, and performing general office duties while maintaining confidentiality and professional communication.

Assist the Manager with daily food and beverage operations and floor management. Supervise, train, schedule, and discipline staff; ensure guest satisfaction, food safety, sanitation, equipment upkeep, cash control, and workplace safety. Handle guest complaints, monitor dining and cashier areas, and maintain operational standards.

Supervise and schedule staff, manage daily center and front-desk operations, handle hiring/onboarding and payroll, ensure facility safety and maintenance, resolve customer issues, manage inventory, merchandising, P&L and sales reporting, and develop marketing/programs to drive revenue.

Provide customer-facing marina office operations and clerical support, manage wet slip accounts and rentals, process agreements and payments, maintain records, prepare daily deposits and month-end reports, assist Marina Manager and perform light physical marina duties in outdoor conditions.

Assist the Campground Manager with daily operations, supervise and train staff, manage kiosk and cash control, maintain facility cleanliness and safety, handle guest issues, perform opening/closing duties, and support inventory and equipment upkeep to ensure excellent customer service and operational standards.

Senior leader responsible for operational and financial performance of skier services and year-round recreation. Oversees mountain sports school, rentals, guest services, retail, and recreational programming. Drives revenue growth, labor planning, budgets, safety, training, and guest experience using data and metrics. Collaborates across departments and community partners; acts as manager-on-duty and escalation point for guest issues.

Maintain clean, orderly public areas and prepare checkout rooms. Restock supplies, deliver guest items, vacuum and mop common areas, perform detailed cleaning, manage waste removal, follow safety and bio-hazard procedures, and report hazards to management. Provide prompt, courteous guest service.

Supervise daily food service operations, ensure guest satisfaction, maintain safety and sanitation standards, assist with hiring/training/scheduling, handle guest complaints, and support the Manager in achieving financial and service goals.

Greet and register guests, manage reservations and phone activity, process payments and balance cash, coordinate with housekeeping, resolve guest issues, and maintain records while providing strong customer service.

Supervise front desk operations and staff, oversee check-in/out and reservations, handle guest inquiries and complaints, enforce cash and credit policies, coordinate with housekeeping, accounting, and sales, and ensure a safe, professional guest environment.

Capture, edit, and publish photography and short-form video to drive visitation and engagement across social and owned channels. Manage content calendars, UGC initiatives, on-site activations, asset organization, and performance reporting while ensuring brand and NPS compliance. Maintain and care for camera, drone, and audio equipment in challenging outdoor environments.

The Dock Hand assists with marina services, maintains a clean dock area, fuels boats, and provides excellent customer service to guests.

The Front Desk Supervisor oversees front desk operations, staff training, guest inquiries, and ensures excellent service and cash management.

Boat Naturalists educate passengers on marine life during tours, assist the Captain, handle cash register duties, and maintain vessel cleanliness.

Boat Naturalists educate passengers during 90 minute tours about marine life and assist the Captain with safety. They ensure guest comfort, do pre- and post-trip cleaning, and must adhere to customer service standards.

The Greenskeeper is responsible for the landscaping and maintenance of the golf course, including mowing, planting, and equipment upkeep.

The Food and Beverage Supervisor aids in managing the unit's operations, ensuring guest satisfaction and staff performance, while maintaining safety and quality standards.