Jobs at Guest Services, Inc.

Patrol mountain terrain by ski or snowboard, open and close trails, enforce safety regulations, identify hazards, maintain signage, and assist guests. Provide emergency care, CPR, lift evacuations, and safe transportation of injured individuals. The role requires strong skiing or snowboarding skills, emergency care certification or eligibility, customer service, communication, and the ability to work outdoors in severe winter conditions. This is a seasonal full- or part-time position with flexible scheduling, including some evenings, weekends, and holidays.

Inspects, prepares, operates, and maintains terrain parks, ski and snowboard trails, fat tire bike trails, snowmaking systems, rope tow equipment, and winter facilities. Performs safety inspections, repairs, trail maintenance, event support, signage installation, incident investigation assistance, and seasonal opening and closing tasks. Operates snowmobiles and other equipment while communicating changing conditions and safety concerns. Works outdoors in demanding winter conditions and supports safe, enjoyable guest experiences.

Processes deposits, invoices, purchase orders, accounts payable and receivable, payroll inputs, refunds, reconciliations, and financial reports. Maintains accurate accounting records, supports cash handling, vendor documentation, audits, and administrative operations. Uses Sage Intacct and point-of-sale systems while providing routine support to the Property Controller and accounting team. The role requires strong accuracy, organization, confidentiality, communication, and willingness to work onsite, including occasional extended hours and weekends.

Supports winter snowmaking operations by operating, installing, moving, inspecting, and monitoring snow guns, hoses, hydrants, valves, and related equipment. Assists with system startup, shutdown, fueling, housekeeping, snow quality monitoring, and basic adjustments. Work is outdoors in extreme winter conditions and includes overnight, weekend, holiday, and extended shifts. The role requires physical activity across uneven terrain, lifting up to 50 pounds, and eventual operation of snowmobiles and ATVs/UTVs after training.

Provide friendly, efficient table service by greeting guests, taking and submitting food and beverage orders, serving entrees, checking on patrons, processing checks, maintaining clean and properly set tables, stocking service areas, and following safety and sanitation procedures.

Greet and serve guests in assigned dining section; take and submit food and beverage orders; explain menu items; ensure accurate billing; maintain clean, well-stocked tables and service areas; follow safety and sanitation standards and report gratuities per policy.

Assist marina guests with fueling, docking, small-boat rentals, and cash handling. Perform dock and marina maintenance, ensure safety compliance, and provide customer service and small-boat orientation.

Assist the Manager with floor and unit operations, ensuring guest satisfaction, supervising and training staff, scheduling and discipline, maintaining food safety, sanitation, equipment upkeep, and resolving guest complaints while supporting financial and company goals.

Manage daily operations of a multi-venue hospitality unit (marina, lodge, restaurant, retail, campground), supervise staff, maximize revenue, ensure compliance, maintain records, and drive customer service and safety.

Conduct regular foot and vehicle patrols, respond to alarms and disturbances, document incidents, monitor guest safety and policy compliance, report hazards, and perform related security duties to maintain safe park facilities.

Provide overnight security by conducting regular foot and vehicle patrols, responding to alarms and disturbances, writing incident reports, enforcing guest policies, monitoring safety conditions, and reporting issues to management. Maintain presence on-site, use company vehicles and radios, and perform physical tasks in outdoor conditions.

Supervise front desk operations and staff, oversee check-in/out and reservations, handle guest inquiries and complaints, enforce cash and credit policies, coordinate with housekeeping, accounting, and sales, and ensure a safe, professional guest environment.

Supervise daily food service operations, ensure guest satisfaction, maintain safety and sanitation standards, assist with hiring/training/scheduling, handle guest complaints, and support the Manager in achieving financial and service goals.

Capture, edit, and publish photography and short-form video to drive visitation and engagement across social and owned channels. Manage content calendars, UGC initiatives, on-site activations, asset organization, and performance reporting while ensuring brand and NPS compliance. Maintain and care for camera, drone, and audio equipment in challenging outdoor environments.

Lead 90-minute boat tours as a Naturalist and act as First Mate assisting the Captain. Educate guests on wildlife and local ecology, ensure passenger safety, perform pre/post-trip vessel cleaning, handle cash register duties, and continue learning about regional flora and fauna. Requires boating experience, customer-facing communication, weekend/holiday availability, and safety certifications.

The Dock Hand assists with marina services, maintains a clean dock area, fuels boats, and provides excellent customer service to guests.

Boat Naturalists educate passengers on marine life during tours, assist the Captain, handle cash register duties, and maintain vessel cleanliness.

Boat Naturalists educate passengers during 90 minute tours about marine life and assist the Captain with safety. They ensure guest comfort, do pre- and post-trip cleaning, and must adhere to customer service standards.

Provide marina services including pressure-washing and cleaning boats, filling propane, assisting with docking and fueling, maintaining dock cleanliness and supplies, handling transactions and cash register duties, and ensuring guest safety by reporting issues and following safety procedures.

Boat Naturalists educate passengers about marine life, assist the Captain as First Mate, and manage safety and comfort during tours.