Jobs at Guest Services, Inc.

Assist the Manager with daily food and beverage operations and floor management. Supervise, train, schedule, and discipline staff; ensure guest satisfaction, food safety, sanitation, equipment upkeep, cash control, and workplace safety. Handle guest complaints, monitor dining and cashier areas, and maintain operational standards.

Conduct regular foot and vehicle patrols, respond to alarms and disturbances, document incidents, monitor guest safety and policy compliance, report hazards, and perform related security duties to maintain safe park facilities.

Provide overnight security by conducting regular foot and vehicle patrols, responding to alarms and disturbances, writing incident reports, enforcing guest policies, monitoring safety conditions, and reporting issues to management. Maintain presence on-site, use company vehicles and radios, and perform physical tasks in outdoor conditions.

Supervise front desk operations and staff, oversee check-in/out and reservations, handle guest inquiries and complaints, enforce cash and credit policies, coordinate with housekeeping, accounting, and sales, and ensure a safe, professional guest environment.

Senior leader responsible for operational and financial performance of skier services and year-round recreation. Oversees mountain sports school, rentals, guest services, retail, and recreational programming. Drives revenue growth, labor planning, budgets, safety, training, and guest experience using data and metrics. Collaborates across departments and community partners; acts as manager-on-duty and escalation point for guest issues.

Supervise daily food service operations, ensure guest satisfaction, maintain safety and sanitation standards, assist with hiring/training/scheduling, handle guest complaints, and support the Manager in achieving financial and service goals.

Capture, edit, and publish photography and short-form video to drive visitation and engagement across social and owned channels. Manage content calendars, UGC initiatives, on-site activations, asset organization, and performance reporting while ensuring brand and NPS compliance. Maintain and care for camera, drone, and audio equipment in challenging outdoor environments.

Lead 90-minute boat tours as a Naturalist and act as First Mate assisting the Captain. Educate guests on wildlife and local ecology, ensure passenger safety, perform pre/post-trip vessel cleaning, handle cash register duties, and continue learning about regional flora and fauna. Requires boating experience, customer-facing communication, weekend/holiday availability, and safety certifications.

The Dock Hand assists with marina services, maintains a clean dock area, fuels boats, and provides excellent customer service to guests.

Boat Naturalists educate passengers on marine life during tours, assist the Captain, handle cash register duties, and maintain vessel cleanliness.

Boat Naturalists educate passengers during 90 minute tours about marine life and assist the Captain with safety. They ensure guest comfort, do pre- and post-trip cleaning, and must adhere to customer service standards.

The Food and Beverage Supervisor aids in managing the unit's operations, ensuring guest satisfaction and staff performance, while maintaining safety and quality standards.

Provide marina services including pressure-washing and cleaning boats, filling propane, assisting with docking and fueling, maintaining dock cleanliness and supplies, handling transactions and cash register duties, and ensuring guest safety by reporting issues and following safety procedures.

The Greenskeeper is responsible for the landscaping and maintenance of the golf course, including mowing, planting, and equipment upkeep.

Boat Naturalists educate passengers about marine life, assist the Captain as First Mate, and manage safety and comfort during tours.

The Front Desk Manager oversees operations, including guest check-in, housekeeping, and retail, ensuring excellent service and team management.

The Dockmaster manages marina operations, assists the Marina Manager, ensures smooth clerical and customer service functions, and handles financial transactions.

The Marina Dockhand assists with marina services, maintains the dock area, provides customer service, and handles cash transactions.

The Front Desk Agent manages guest check-ins and check-outs, handles reservations, provides customer service, and coordinates with staff. Expected to maintain records and resolve guest inquiries.

The Purchaser handles receiving, logging, storing, and distributing incoming inventory while ensuring the warehouse is organized and clean.