Jobs at Guest Services, Inc.

Design and develop instructor-led, self-paced, and technology-based training materials and curricula. Conduct needs assessments and training evaluations, collaborate with SMEs, revise curricula, and support training coordination and audits. Use adult learning principles, project management, and presentation/facilitation skills to improve learning effectiveness.

Provide front-line administrative support including daily sales reports, deposits, recordkeeping, HR file maintenance and Workday oversight, phone and correspondence handling, report generation, and office systems management. Support revenue, sales/marketing databases, and ensure compliance with company administrative policies and safety standards.

Provide friendly, efficient table service by greeting guests, taking and submitting food and beverage orders, serving entrees, checking on patrons, processing checks, maintaining clean and properly set tables, stocking service areas, and following safety and sanitation procedures.

Assist the Manager with floor and unit operations, ensuring guest satisfaction, supervising and training staff, scheduling and discipline, maintaining food safety, sanitation, equipment upkeep, and resolving guest complaints while supporting financial and company goals.

Assist marina guests with fueling, docking, small-boat rentals, and cash handling. Perform dock and marina maintenance, ensure safety compliance, and provide customer service and small-boat orientation.

Provide marina services including fueling and pump-outs, dock maintenance, assisting with docking, cash handling and register transactions, and delivering customer service. Maintain safety, report hazards, perform physical tasks outdoors (lifting, standing, climbing), and follow CPR/first-aid and safety procedures.

Provide administrative support including entering daily sales reports, data entry, new-hire orientation and housing coordination, maintaining supplies and employee items, attending events and trainings, and performing general office duties while maintaining confidentiality and professional communication.

Provide front-desk administrative support for a luxury condominium: greet owners/guests/vendors, manage phones and correspondence, maintain records, update website and reports, assist HR tasks (employee files, recruiting, Workday), run databases/spreadsheets, and perform general office duties and equipment maintenance.

Manage daily operations of a multi-venue hospitality unit (marina, lodge, restaurant, retail, campground), supervise staff, maximize revenue, ensure compliance, maintain records, and drive customer service and safety.

Assist the Campground Manager with daily operations, supervise and train staff, manage kiosk and cash control, maintain facility cleanliness and safety, handle guest issues, perform opening/closing duties, and support inventory and equipment upkeep to ensure excellent customer service and operational standards.

Capture, edit, and publish photography and short-form video to drive visitation and engagement across social and owned channels. Manage content calendars, UGC initiatives, on-site activations, asset organization, and performance reporting while ensuring brand and NPS compliance. Maintain and care for camera, drone, and audio equipment in challenging outdoor environments.

Lead 90-minute boat tours as Naturalist and act as First Mate: present marine and ecological information, ensure passenger safety and comfort, assist captain, clean and prepare vessel, handle cash register duties, and continue learning local wildlife topics.

The Dockmaster manages marina operations, assists the Marina Manager, ensures smooth clerical and customer service functions, and handles financial transactions.

The Greenskeeper is responsible for the landscaping and maintenance of the golf course, including mowing, planting, and equipment upkeep.

Boat Naturalists educate passengers about marine wildlife and ecology during boat tours while assisting the Captain and ensuring passenger safety.

Boat Naturalists educate passengers during 90 minute tours about marine life and assist the Captain with safety. They ensure guest comfort, do pre- and post-trip cleaning, and must adhere to customer service standards.

The Front Desk Manager oversees operations, including guest check-in, housekeeping, and retail, ensuring excellent service and team management.

Boat Naturalists educate passengers on marine life during tours, assist the Captain, handle cash register duties, and maintain vessel cleanliness.

The Dock Hand assists with marina services, maintains a clean dock area, fuels boats, and provides excellent customer service to guests.

The Dock Hand is responsible for marina services including fueling boats, maintaining docks, assisting guests, and handling cash transactions while ensuring safety and cleanliness.