Administrative Assistant Assoc

Job Posting End Date

07-31-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) 

Job Description

Note: This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant Associate level, with increased educational, skill, experience and certification requirements for higher level Administrative Assistants.

What You’ll Do:

Essential Job Functions & Tasks

• Major responsibilities:
  • Under immediate supervision, perform basic administrative duties
  • Follow well-defined, standard procedures
  • Prepare documents, reports, and spreadsheets as needed to support the business unit. 
  • Maintain files and calendars as needed. 
  • Utilize Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.

• Communication and interpersonal skills:
  • Listens to and understands written and verbal instruction
  • Communicates effectively with co-workers and other employees and customers
  • Work effectively and productively with others
  • Actively helps others with assignments as necessary to maintain department productivity.

• Customer focus:
  • Answer customer questions and refers questions to others as needed
  • Actively learns the function of the department to assist customers more effectively
  • Exhibits concern and sensitivity to others

• Problem solving and initiative:
  • Applies basic education and training in job responsibilities and assignments
  • Asks questions when unsure of how to handle an assignment
  • Demonstrates ability and initiative to handle assignments beyond the routine.        

What We’re Looking For:

Education

• High school diploma or GED

Work Experience

• One (1) year of administrative work experience
• Demonstrated computer proficiency including the use of Microsoft Office Products. 
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.  
• Displays good analytical and problem-solving skills.  

Preferred Experience

• Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.

Administrative Assistant

What You’ll Do:

Essential Job Functions & Tasks

• Major responsibilities:
  • Perform basic, routine administrative duties, following well defined, standard procedures
  • Assist with document processing
  • Assist in compiling special reports and requesting information from other areas
  • Assist in filing and retrieval of information in both hard copy and electronic formats
  • Answer telephone and take messages
  • Communicate via electronic mail as necessary
  • Receive and distribute incoming and outgoing mail
  • Use computer keyboard to enter data, perform calculations and/or retrieve information
  • Operate a wide variety of electronic and mechanical office equipment

• Communication and interpersonal skills:

• Listens to and understands written and verbal instruction
• Communicate effectively with co-workers and other employees and/or customers outside work area
• Answers phone calls clearly and with a friendly, helpful tone
• Records messages accurately with appropriate information
• Works effectively and productively with others
• Actively helps others with assignments as necessary to maintain department productivity.

• Customer focus:
  • Answers customer questions, but knows when appropriate to refer questions or issues to others
  • Actively learns the function of the department and responsibility for each employee to assist customers more effectively
  • Exhibits concern and sensitivity to others.

• Problem solving and initiative:
  • Applies basic education and training in job responsibilities and assignments
  • Ask questions when unsure of how to handle an assignment
  • Demonstrates ability and initiative to handle assignments beyond the basic, routine level.

What We’re Looking For:

Education

• High school diploma or GED

Work Experience

• Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
• Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
• Displays good analytical and problem-solving skills
• Demonstrated proficiency with computers and the use of office-oriented software products

Preferred Experience

• Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.

What You’ll Get:

Standard base pay is:

• Administrative Assistant Associate - $18.87 - $23.59 /hr.
• Administrative Assistant - $22.14 – $27.67 /hr.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-002

Compensation Range:

$18.87 - $27.67

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.